Customer Business Manager Screwfix and Tradepoint

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com 

© 2024 Akzo Nobel N.V. All rights reserved.

Customer Business Manager – Screwfix and Tradepoint
Location: Slough / Home based - 1 to 2 days per week in Slough
Competitive salary plus market leading benefits package

We’re looking for a commercially driven Customer Business Manager to lead and deliver the Screwfix and Tradepoint account. In this role, you’ll be responsible for driving performance, building strong customer relationships, and delivering against our commercial strategy.

At AkzoNobel, we’re proud of our customer partnerships and high performance culture. You’ll join a collaborative team where your commercial expertise, stakeholder management, and ability to drive results will have a direct impact on business success.

What you’ll do:
•    Take full ownership of the Screwfix and Tradepoint accounts, delivering against P&L targets and exceeding budget expectations.  
•    Develop and execute account plans, including forecasting, promotional planning, and investment strategies. 
•    Lead commercial negotiations and manage trading agreements within defined parameters.
•    Build strong, value driven relationships with key customer stakeholders. 
•    Deliver brand plans and support new product introductions aligned to customer needs. 
•    Identify opportunities to unlock category growth and mutual business wins. 
•    Collaborate cross functionally with Finance, Marketing, Category, Supply Chain, and Field Sales teams.
•    Ensure accurate financial management, forecasting, and adherence to business processes. 
•    Maintain and develop a strong customer contact matrix, ensuring effective engagement at all levels. 

What you bring:
•    Proven experience in sales and account management.
•    Strong commercial acumen with experience managing account P&L performance.
•    Ability to build and maintain effective relationships with both internal teams and external customers. 
•    Experience of working in a fast paced, customer driven environment. 
•    Strong organisational skills with the ability to prioritise and deliver against multiple objectives.  
•    Good working knowledge of Microsoft Office applications. 
•    Full UK driving licence and flexibility to attend Slough HQ when required. 

Who you are:
•    Commercially focused with a strong drive for results.
•    A confident communicator who can influence and negotiate effectively.
•    A collaborative team player who builds strong cross functional relationships.
•    Highly organised and able to balance strategic thinking with operational delivery.
•    Resilient, adaptable, and comfortable working in a dynamic market environment.
•    Positive, proactive, and motivated to continuously improve performance.

Why AkzoNobel?
At AkzoNobel, you’ll have the opportunity to work with market leading brands and key retail partners, while developing your career in a supportive and forward thinking environment. Your contribution will play a vital role in driving growth and strengthening one of our important customer accounts.

Ready to take the next step in your commercial career?
Apply now and help us deliver continued success. 

The closing date for the advert is COP 25 May 2026. 

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 53874