Senior Payroll & HR Operations Specialist

About the role

As a Senior Payroll & HR Operations Specialist, you’ll lead workforce administration from hire to retire and ensure accurate, on-time payroll delivery. You’ll resolve employee and manager cases within agreed SLAs, standardize HR operations, and act as a deputy to the Country HR Manager for operational workload and escalations.

Key responsibilities

• Manage end-to-end employee life cycle administration, including hires, transfers, promotions, terminations, organizational changes, and HR data management.
• Prepare and issue employment contracts, letters, and memos aligned with business requests, local requirements, and internal standards.
• Run monthly payroll preparation, validation, and execution with an external vendor or payroll software support to ensure timely and accurate pay and benefits.
• Maintain employee records and keep HR systems and relevant third parties updated accurately and on time.
• Provide guidance on global and local HR policies and procedures, ensuring consistent application across cases and transactions.
• Resolve employee and manager cases and queries within SLAs, communicating clearly and documenting outcomes.
• Handle complex or exceptional cases independently, partnering with Rewards, HR Managers, the Team Lead, and other stakeholders as needed.
• Drive continuous improvement by maintaining country-specific SOPs, supporting compliance and controls, and implementing policy updates into transactional processes.

Job requirements

• Relevant experience in HR operations and payroll delivery in a corporate environment.
• Bachelor’s degree in HR or a related field, or equivalent practical experience.
• Fluency in English and Romanian, written and spoken.
• Strong knowledge of local labor law and the ability to interpret and apply HR policies and procedures.
• Proven experience preparing, validating, and executing monthly payroll, including benefits-related activities and vendor coordination.
• Experience using HR systems and case management tools, with the ability to learn new platforms quickly.
• Strong customer service mindset with clear, confident communication across employees, people managers, and external partners.
• High attention to detail, strong prioritization skills, and discretion when handling sensitive employee data in an international environment.

What we offer

• Additional bonus.
• Daily meal vouchers. 
• Hybrid work model.
• Christmas and Easter bonus. 
• Life and medical insurance.