Assistant Store Manager

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

Assistant Store Manager 

Dulux Decorator Centre 
Hammersmith, W6 7HJ

Competitive Salary 

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country. 

Job Purpose
This Assistant Store Manager position in our Hammersmith Dulux Decorator Centre is a key role within our management team and is particularly suited to someone who is already operating as a successful Assistant Store manager, or similar position, and ready to take on broader responsibility in the near future. You will support the Store Manager in increasing sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet performance targets. You will be confident and capable in taking full responsibility for the store in the Store Manager’s absence.

This is a full time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 12pm) on a rotational basis, with time off in lieu. 

Job Responsibilities

• Support the Store Manager to deliver a culture of engagement & the national engagement plan, through action planning.
• Assist in the nurturing of a high performing sales team to deliver an outstanding customer experience.
• Own & manage store standards in line with the DDC Operational Excellence Guide.
• Collaborate with colleagues in the ownership of the P&L with an emphasis on delivering sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
• Cultivate & maintain strong customer relationships.
• Help review performance & monitor customer/store trends 
• Support improvement initiatives.
• Build a strong understanding of our company and products.
• Learn our operational standards and commercial model.
• There is a clear route for progression for someone who demonstrates the right capability and ambition, including potential opportunities in other Central London locations.

Job Requirements

• Willing and able to travel to and work in other Dulux Decorating Centres across Central London as required, and open to progressing into roles in other locations or levels of the business.
• Proven experience in supervising a store (or similar retail/trade environment) and reviewing people and business performance.
• Experience operating at, or close to, full store management responsibility (for example, regularly covering for a Store Manager, leading a small store, or managing a department with P&L exposure).
• Strong leadership skills and an understanding of the importance of nurturing and inspiring colleagues.
• Comfortable using business systems and interpreting commercial data.
• Commercially astute with a track record of driving sales and improving performance.

What Makes You Stand Out:

• Excellent communication, customer service and interpersonal skills
• Enjoys a collaborative working environment where supporting colleagues is key.
• Well organised and with an eye for detail.
• Calm under pressure and confident making decisions in the Store Manager’s absence.
• Ambitious and proactive, with a genuine interest in self development.

What We Offer at AkzoNobel:

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more! 

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a work–life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our unconscious in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organisation, all qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.

For more information please visit www.akzonobel.com 

© 2024 Akzo Nobel N.V. All rights reserved.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.