Sales Account Manager

Job Purpose

• Serves the frontline sales professional responsible for the execution of agreed sales and profitability targets within the powder coatings division.
• This role is centered on driving commercial growth, building and maintaining customer relationships, and ensuring the delivery of high service levels to clients. 

Key Accountabilities

• Implements sales programs including, knowledge and tools related to the sales process.
• Works closely with marketing to analyze current and future market trends as well as customer feedback with the aim market segmentation and planning to increase market share%.
• Identifies and follows up on business opportunities, pinpoints the existing and/or potential problems and arranges for their resolution.
• Implements agreed-upon sales strategies / key account management process towards the selected key prospects; negotiate terms and conditions of contracts.
• Provides feedback to understand how customers utilize our products and how well compare with competitive products.
• Implement the company’s pricing strategy and conduct negotiations with key accounts.
• Prepare and report the demand forecast to operations/planning for tactical use for strategic (product planning) use.
• Provide periodical business reviews inputs and actively participates in the development of business growth as well as sales support plans for the designated customers.
• Plans, monitors, participate in reports on sales activities conducted with regard to the designated customers.
• Regularly and proactively informs management, including marketing, operations andfinance of the required level of sales support, and coordinates their efforts towards the identified customers.
• Coordinate with customer service department regarding customers’ needs, services and analysis.
• Regularly call on the assigned existing and potential customers to maintain close contact with the marketplace.
• Systematically up-dates the customers’ database/CRM with valid, correct and complete customer related information/opportunities.
• Collaborate with the Technical Service to ensure the customers are familiar with technical requirements of the available product lines.

Experience

• Bachelor's degree with 3-5 years of relevant experience
• Proven track record in sales and business development, ideally within the paints & coatings industry
• Strong initiative, persuasion, and networking skills, with the ability to execute plans and deliver results
• Sound analytical judgment and clear, effective communication
• Collaborative team player
• Proficient in CRM systems and MS Office
• Background in chemistry or engineering is a plus
• Fluent in Arabic (native) and English