Sales Support Specialist

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Date: Mar 9, 2023

Location: Willawong, AU

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

About the Sales Support Administrator Role

We are looking for a Sales Support Administrator to join our global company – AkzoNobel. The role will be reporting to the Regional Sales Manager and based in our Brisbane office in Willawong.

The role will see you being the primary support person to the Regional Sales Manager and the regional sales team with day-to-day operational assistance in managing customer requirements, process initiatives, marketing materials, SAP management, training and escalations, MDG process, pricing and general administration duties for the Northern Region (QLD, NSW & ACT).

  • Proactively supporting the Sales & specification team, Customer Service, Product Management, Marketing, Accounts, IT and Sales in continuous process improvement, coordinating and organising meetings, and supporting contract management matters.
  • Being the key regional SAP contact for all SAP related queries including but not limited to, access, reporting, training, and configuration, along with maintaining an updating customer price lists both physical and in SAP.
  • Providing information and documentation to customers with a high degree of focus on quality and consistency along with assisting with sales optimisation and internal and external communications.
  • Acting as the primary contact for SAP/GBS customer maintenance including new accounts, editing/closing accounts and assisting AR & sales team with overdue and invoice queries when requested, including 3rd party external portals (Ariba).

What you will bring

We are looking for someone with previous experience (about 3-5 years) in a similar role, that has a highly developed interpersonal, organizational and communication skills and is driven and self-motivated.

  • With a strong customer focus
  • Ability to build rapport and interact with all levels of stakeholders
  • Strong computer skills with knowledge and experience with SAP
  • Has a degree or diploma in Business Administration – would be advantageous

What we can offer

Being a global company, we have a suite of benefits we can offer than your standard permanent role and job stability:

  • Hybrid working option available
  • Flexible working hours
  • Occasional work paid travel required for training and client visits
  • Career pathway and training available for you to gain the next step in your career goals
  • Enjoy our employee benefits on discounted private health insurance with Bupa, subsidised assistance to cover your choice of health and wellbeing programs, free access for you and your family on our Employee Assistance Program (EAP) and more…

AkzoNobel is an equal opportunity employer. We are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

 

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Requisition ID: 27010