Quality Manager - Waukegan

Job Purpose

This role is strategic and critical to the site’s ability to maintain customer expectations and drive good cost control and waste reduction. 
The position exists to manage the Site Quality Control Department and Manage the Site Shading Department in response to customer complaints and continuous improvement as it pertains to QC and color matching.

Key Responsibilities

• Must follow all established safety rules and procedures.
• Must demonstrate integrity while performing duties as per company’s Code of Conduct.
• Assembles teams to perform Root Cause Corrective Action (RCCA) for non-conforming internal batches.
• Promotes quality systems awareness through regular communication with all associates.
• Leads and ensures all activity is by procedure; looks for opportunities for improvement through utilization of lean principles (ALPS).
• Stays abreast of changes to management system standards, and ensures these changes are reflected in the department’s business process.
• Works with sales and marketing to ensure significant customer problems are effectively managed and solved by doing onsite evaluations of products.
• Communicates with Commercial Quality Assurance Specialist to facilitate clear communication with customers.
• Seeks to improve product and process performance through analysis and coordinated work with RDI and Production Department.
• Supports activities associated with the Regional ISC, Commercial, RDI, CI and Quality Teams.
• Partners with RDI and Commercial to ensure appropriate methods and standards are maintained.
• Leads and directs the work of multi shift QC department and Shading group.
• Leads and directs the work of a QA documentation department producing customer facing documents including test reports and SDS.
• Manages product complaint investigation by directing work of Quality Assurance Analyst.

Job Requirements

Bachelor’s Degree in Chemistry, Chemical Engineering, Engineering or an alternate field of specialization will be considered depending on the nature of the degree, work experience or other training or combination thereof.
• Minimum of 7 years of quality systems experience/education.
• Process mapping and development, statistical tools such as Gage R&R, DOE and other MSA tools are required.
• Excellent working knowledge of Microsoft suite products (Word, Excel, PowerPoint, Visio) is a must.
• Experience in an SAP environment desirable.
• Team oriented problem-solving skills and large team leadership experience is required.
• Must understand the fundamentals of business management systems and the standards that govern them (e.g., ISO9000, TS16949, etc.).
• Excellent written and oral communication skills are a requirement, especially as this relates to the writing work instructions or PowerPoint Presentations for training, etc.
• Manufacturing experience, especially in a quality role with quality systems implementation experience.

Education

Base salary range for this role is: $115,000 to $135,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.

401K retirement savings with 6% company match
Medical insurance with HSA
Dental, Vision, Life, AD&D benefits
Generous vacation, sick and holiday pay
Short & Long term disability
Paid Parental leave after 1 year
Career growth opportunities
Active Diversity & Inclusion Networks
Employee referral bonus
Employee appreciation days

Competencies