Operational Officer P2P

Date: 07-May-2022

Location: Warsaw, PL

Company: AkzoNobel


The Operational Officers Purchase-to-Pay (“P2P”) is responsible in delivering quality consistent work in the processing of both product related (PR) and non-product related (NPR) purchase orders while ensuring compliance with global standards and control frameworks in the P2P processes. This role will manage day to day interaction with suppliers while upholding the internal and external policies regulation and laws in their duties. This is a regional role (EMEA), responsible for all entities/countries in Paints and Coatings P2P processes within the region; hosted by GBS Regional Delivery Centers*.

Acting as liaison across functional peers, to align cross-functional objectives in order to realize end-to-end optimization, share best practices and to realize company’s strategy and targets.   

This position requires an individual with a strong background in operational work, excellent ERP (mostly SAP module MM, SAP MDG) knowledge and ability to deliver and improve routine processes.





  • Support in deployment of Purchase-to-Pay Global Process Design into ERP systems;
  • Support of ERP system functional design of Purchase-to-Pay modules in SRM;
  • Ensure that systems used in PR and NPR P2P will be aligned with the P2P process
  • Prepared data analysis from Power BI, Celonis, SAP HANA
  • Deliver P2P processes (ALPS level 4 [AkzoNobel Leading Performance System]) in a standardized manner to allow process to be performed efficiently
  • Process vendor data according to Standard Operating Procedures (SOP)
  • Process price & material data according to Standard Operating Procedures (SOP)
  • Deliver high quality process design documentation (ALPS level 4 – Standard Operating procedures)
  • Performs gatekeeping role to uphold internal and external policies, regulations and laws
  • Use continuous improvement methodologies in order to deliver the scope of the role’s responsibilities
  • Provide feedback for process improvements that should become norm for the global P2P process
  • Provide training to any group in relation to the P2P processes (including training documentation)
  • Processes purchase requisitions and creates purchase orders
  • Support actions that will provide closure of gaps (local deviations)
  • Contribute and support the GPA on the design of the P2P (NPR) policies and procedures
  • Use metrics (KPIs) in order to identify areas of improvements in the process that will deliver expected benefits (be able also to prioritize)
  • Understand change management within a large and global organization
  • Contribute on all related activities during transition phase of programs related to P2P (PR & NPR)
  • Conducting workshops and training sessions related to global process standards, methodologies and systems;
  • Engage with and consult relevant stakeholders in process improvement;
  • Develop key relationships with suppliers to ensure favorable terms




  • High school degree required
  • 1 year of experience in tactical procurement/data management/analysis would be an asset
  • Minimum of 2 years purchasing transactions experience
  • Experience with SAP MM, MGD, SRM preferred
  • MS Office package (Intermediate Excel level, PowerPoint)
  • Experience in interfacing with business operational customers in defining P2P service requirements
  • Experience in P2P process improvement and root cause analysis
  • Experience in P2P application systems implementation
  • Comprehensive knowledge of purchasing and basic understanding of supply chain management
  • Customer service mindset with excellent customer service skills
  • Strong interpersonal skills; Able to forge internal customer/ external
    supplier relationships
  • Ability to build relationships across the organization and geographic regions