Invoice to Cash Coordinator

About the role

The Invoice to Cash Team Coordinator serves as deputy to the Team Lead, acting as the first point of escalation and a key driver of day-to-day operations within the Invoice to Cash team. This role combines stakeholder management, workload coordination, and active participation in Invoice to Cash Expert-level activities, keeping the team aligned, compliant, and continuously improving. It's an ideal fit for someone who thrives at the intersection of finance operations and people coordination in a fast-paced, multicultural environment.

Key responsibilities

• Coordinate team operations, distribute workload, monitor open projects, and ensure timely execution of I2C activities in line with the Team Lead's direction.
• Act as first point of contact and escalation for assigned countries or regions, supporting internal stakeholders and BPO partners.
• Manage trade receivables collection for assigned areas, providing accurate risk assessments and well-documented advice to senior management and sales teams.
• Drive dispute resolution with a focus on minimizing turnaround time and meeting SLA commitments.
• Lead and support continuous improvement initiatives, including cross-functional development across FP&A, R2R, I2P, and Consolidation & Reporting.
• Monitor team compliance with applicable legislation and the Global Credit Policy, identifying risks and building mitigation plans.
• Guide the team in problem-solving, evaluating issues, applying practical solutions, and managing project timelines where applicable.
• Translate O2C strategy into action across all levels of the business, sharing I2C best practices and providing quality reporting on overdue debt and Credit Control KPIs.

Job requirements

• 3+ years of experience in a finance role, with proven ability to set priorities and work independently.
• Experience working in a matrix or multicultural organization.
• Hands-on experience with AkzoNobel O2C tools such as SAP, FSCM, MFGpro, or EBS.
• Demonstrated experience in process coordination and acting as a business partner to management.
• Strong communication, networking, and stakeholder management skills with full fluency in English.
• Team coordination or people management experience.
• Degree-level qualification in finance, accounting, business, or equivalent practical experience.
• End-to-end Order to Cash process knowledge is a plus.
• Experience in a customer-facing or commercial role is an advantage.
• Additional language skills beyond English are welcome.

What we offer

• Attractive salary.
• Yearly bonus.
• Operational bonus. 
• Extended Lux Med medical package, including dental coverage.
• Modern work tools and a comfortable office environment.
• Access to Learning Cafeteria (incl. LinkedIn Learning), with opportunities for professional certifications (e.g., Lean Six Sigma).
• Flexible hybrid work model offering work-life balance (3 days from the office/ 2 days from home).
• Opportunities for personal and professional growth in a dynamic, multicultural team.

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