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HR System Specialist

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Date: 10-May-2022

Location: Warsaw, PL

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

 

 

System Specialist sits within People Services and is a part of the third line of support for the HR Services provided to employees and managers in Europe. The specialist handles technical cases and issues, working together with the first and second line support teams, as well as with the global/local owners of our HR systems. In this role the specialist takes ownership of (technical) issues, analyses the root cause, and collaborates with a network of stakeholders to resolve the issues and their root causes. The specialist ensures data accuracy and system security, supports HR Information System implementation and improvement projects as well as supports operational leads by monitoring and analyzing KPI reporting and compliance to agreed SLA’s, and contributing to People Services optimization projects.

 

 

Responsibilities:

 

  • Supporting the first line (contact center) and second line (HR Administration) teams for one of the European countries
  • Resolving technical cases and issues across the relevant global and regional/local HR systems within SLA and with a good customer experience.
  • Performing root cause analyses and identifying improvement opportunities.
  • Working with the local and global HR & People Services community to support People Services initiatives and the annual HR cycle.
  • Coordinating Data Quality activities.
  • Reviewing and providing relevant reports where needed. Providing coaching and working with relevant parties to ensure we are using the most relevant systems for our requirements.
  • Working with global People Services team to maintain and develop all HR information systems within the region. Ensuring system and data security, support global HR system functionality in the region and manage all system suppliers within agreed terms and conditions.
  • Supporting People Services internal optimizations projects and support global projects to improve Operational Excellence of HRIS and other related systems in the HR domain. 
  • Identifying HRIS application issues and gaps, including organization management, system interfaces, correspondence and configuration logic, and take appropriate action to resolve. Supporting system upgrades and backup.
  • Deploying initiatives to ensure compliance and risk management across the HRIS systems. Adhering to quality controls throughout the systems and processes as defined by local and global standards.

Job requirements:

 

  • Minimum 3 years of relevant experience working with HR cloud-based systems.
  • Bachelor's or Master’s degree, preferably in computer science or HR-related field.
  • Good command of SAP SuccessFactors or other HRIS systems and experience in HRIS database design, structure, functions, processes, and tools will be an asset.
  • Excellent analytical skills and a drive to focus on continuous improvement. Project management skills will be an asset.
  • Customer service mindset and strong interpersonal and influencing skills.
  • Ability to communicate at all levels in the organization.
  • Fluent in English (min. C1), both written and verbal is required. German Language is desired, but not needed (language bonus)
  • Proficiency in the use of Microsoft Office Suite, Excel savvy is a must-have.
  • Travel may be required on an exceptional basis.

We offer:

 

  • Annual Bonus.
  • Additional Operational Bonus.
  • Referral Program.
  • LuxMed Health Care, Multisport Membership, Additional Insurance.
  • Learning Cafeteria (incl. Percipio).
  • Well-being Workshops.
  • Mentoring Program (YAM).
  • Team Builidng Events.
  • CSR Initiatives.
  • Hybrid model of work in a great, vibrant atmosphere in our modern office 😊

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.