HR Administration Specialist with French

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Date: 28 Nov 2023

Location: Warsaw, PL

Company: AkzoNobel

We supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from a pioneering paints company that’s committed to science-based targets and is taking genuine action to address globally relevant challenges and protect future generations.

For more information please visit www.akzonobel.com.

Job Purpose

Serve as administrative specialist in People Services, and as the ﬁrst point of contact for all incoming queries for AkzoNobel employees and managers to eﬃciently handle HR, Payroll, beneﬁts and HR-IT related requests.

Your Scope:

Responds to questions and cases submitted via ServiceNow, telephone or e-mail and register and control client cases in the case management system.
Resolves issues and provides customers with information or advice in case of straightforward to moderately complex issues in line with turn-around time SLA’s and quality standards.
Refers complex cases or questions that require follow-up to the relevant teams (HR-IT, beneﬁts, Payroll, etc.) or management and communicate eﬀectively with requestor.
Informs internal customers how to retrieve information through the various channels (HR Portal) and provides expertise on global and local policies and procedures.
Executes the administrative activities related to employee life cycle changes (i.e. administering new hires, transfers, promotions, terminations, organizational changes (OM) and data management.
Updates the employee records and keeping all relevant systems and (third) parties up to date.
Be champion in the team for knowledge management, maintains and coordinates the work on the (local) knowledge base (Standard Operating Procedures), updating it based on changes to (global) processes and/or policies.

About You:

You aspire to build your career within HR.
You are passionate about people and want the opportunity to shape employee experience.
You are detail oriented with high level of accuracy.
The ability to work under pressure and meet tight deadlines.
Effective time and task management.
Excellent verbal and written communication skills.
Prior internship or office experience preferred.
Polish language knowledge is nice to have.
Fluency in English and French, good command of Polish language is required.

What we offer?

Full-time job in one of our People Services team.
Attractive salary + language bonus.
Attractive operational bonus.
Extended medical package at Lux Med along with the dental package.
Modern work tools and office space.
Learning Cafeteria (incl. Percipio).
Possibility of flexible work in a hybrid model.
Dynamic work environment with a lot of room for growth and development.
Possibility of acquiring professional certifications (e.g. Lean Six Sigma belts).

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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