Technical Service Representative (Northern zone)

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

LOCATION: Coahuila, Nuevo León and and surrounding areas

BUSINESS: PROTECTIVE COATINGS

Job Responsibilities 

• Generate and maintain accurate records and application reports of company products. This includes day-to-day environmental conditions as well as surface preparation and relevant coating application information. 

• Attend scheduled inspections; verify specification and standard adherence perform quality checks of surface preparation, and the application steps in the painting process. 

• Proper knowledge of industry standards (i.e. SSPC, NACE ISO, Etc.) and use of inspection equipment for both surface preparation and coating application operations. Proper use of required PPE. May occasionally be required to demonstrate proper use of application equipment (i.e. Single feed airless, Conventional and plural component). 

• When conditions are identified as not within company specifications or application guidelines advise the customer and or applicator and their immediate supervisor to acquire a resolution, when conditions are not resolved to meet specification document accordingly with an exception report. 

• Monitor customers/applicators in the proper application of coatings and paint systems in accordance with company specifications. 

Level of Autonomy 

Limited to customer specifications 

The employee is expected to perform these company success factors independently: 

• Helps the customer  

• Achieves expected results on time  

• Understands the need to learn  

• Open to change and new ideas  

• Fulfils responsibilities in the expected style 

Job Requirements 

• Knowledge & Work Experience – Paints & Coatings industry, any B2B industry environment, customer/segment profiling, 5 years of work experience in technical services and support. 

• College Degree Preferred chemical engineering, chemistry, or related field & 5 years of basic technical/sales experience preferably in Rail Market 

• Proficient with Microsoft Office software   

• Ability to travel & ability to communicate effectively through verbal and or written skills (English, Spanish)  

• Understands industry terminology, and practices, and knows coating applications ‘techniques and parameters.  

• AMPP (NACE) paint inspector certification level I or Level II (preferred). 

For more information please visit www.akzonobel.com 

© 2024 Akzo Nobel N.V. All rights reserved.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 45130 

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