Key Account Manager - Bilingual (Korean)

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Purpose of the job

The purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business to deliver on the financial and non financial targets by managing business relationships with customers / accounts (current customers and new prospects) especially strategic customers.

Key responsibilities

• Create and execute Account/Customer plans aligned with Regional  / Global Segment & Marketing plan  if applicable.
• Develop relevant Commercial pipeline for respective accounts.
• Deliver the agreed financial and non financial targets in line with business budgets.
• Drive innovation through customers.
• Develop and maintain contact map within each account – at all reporting level and across all functions.
• Drive Continuous Improvement across the organization to generate value to customers – Forecast, Service, capability, efficiency and productivity.
• Collaborate with cross functional teams including relevant teams at the key accounts to prioritize new developments, make plans for trials, etc.
• Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency.
• Steward new business development projects opposite account requirements.

Level of autonomy

• Independently prepare sales presentations, contracts and proposals to ensure successful outcome of transactions.
• Manage negotiations to mitigate claims.

Job requirements

• Knowledge & Work Experience – Paints and coatings industry, any B2B industry environment.  5-8 years of work experience in commercial roles, sales and key account management, sales to strategic accounts
• Minimum Bachelor Degree in business management or related field. 
• Problem solving, stakeholder management, project management, decision making, creating value propositions, drive, results orientation, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve
• Conversational korean lenaguage

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 25130