Strategic Account Manager

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Date: Jan 26, 2026

Location: Troy, MI, US, 48083

Company: AkzoNobel

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

 

For more information please visit www.akzonobel.com 

 

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

The purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business to manage business relationships with nominated Key Accounts (current customers and new prospects) where the business has significant dependency on the accounts from a strategic perspective and ensure growth strategy is executed. 

Key Responsibilities

  • Create and execute Key Account Plan globally aligned with Regional  / Global Segment & Marketing plan 
  • Develop relevant Commercial pipeline for respective KA 
  • Deliver financial KPIs from budget to actual regional P&L 
  • Deliver financial KPIs from budget to actual consolidated global KA P&L 
  • Drive innovation through KA 
  • Develop and maintain contact map within each KA – at all reporting level and across all functions
  • Drive Continuous Improvement across the organization to generate value to customers – Service, capability, efficiency and productivity 
  • Enhance Key Account management capability across the entire organization and across all functions 
  • Collaborate with cross functional teams including relevant teams at the key accounts to prioritize new developments, make plans for trials, etc.
  • Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency 
  • Steward new business development projects opposite KA requirements 
  • Contribute to and provide input as a member of the global KA team and the regional commercial teams especially for Market Intelligence New product development, IBP and CRM
  • High level of field engagement with Key Accounts
  • High level of engagement with Sr. Leadership of Key Accounts
  • Quarterly review with Sr. Leadership
  • Ensure contract compliance with Key Accounts

Job Requirements

  • Bachelor’s Degree in business management or related field, required.  
  • Masters of Business Administration in related field preferred 
  • Paints and coatings industry, any B2B industry environment.  
  • 3-5 years of work experience in commercial roles, sales and key account management 
  • Skills – Leadership, stakeholder management, project management, decision making, creating value propositions, drive, results orientation, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve 
  • Performance leadership 
  • Organizational leadership 
  • Personal leadership
  • Must be able to participate and complete a qualitative and quantitative respirator fit test, and use respirator as required.

Benefits

401K retirement savings with 6% company match
Medical insurance with HSA
Dental, Vision, Life, AD&D benefits
Generous vacation, sick and holiday pay
Short & Long term disability
Paid Parental leave after 1 year
Career growth opportunities
Active Diversity & Inclusion Networks
Employee referral bonus
Employee appreciation days

Competencies

Accepting Direction
Accepting Responsibility
Acquiring Information

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 45500

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Nearest Major Market: Troy
Nearest Secondary Market: Detroit

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