Sales Order Co-Ordinator

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com 

© 2024 Akzo Nobel N.V. All rights reserved.

Sales Order Coordinator
Location: Slough 
Part time 21 hours per week to be worked over 5 days  from 08:30 – 17:00

We’re looking for a Sales Order Coordinator to play a key role in delivering a seamless customer experience by managing orders, supporting customers, and ensuring smooth day-to-day operations. In this role, you’ll be at the heart of our customer service and supply process, helping to keep everything running efficiently.

At AkzoNobel, we’re proud of our heritage and our customer-first mindset. You’ll join a collaborative and supportive team where your attention to detail, organisation, and problem-solving skills will make a real difference to how we serve our customers.

What you’ll do:
•    Process customer orders accurately and efficiently, ensuring a high level of service at all times.
•    Act as a key point of contact for customers, handling queries and providing timely updates.
•    Monitor order progress and proactively resolve any issues or delays.
•    Work closely with supply chain, logistics, and commercial teams to ensure on-time delivery.
•    Maintain accurate records and ensure data integrity across systems.
•    Support customers with product availability, delivery schedules, and order queries.
•    Identify opportunities to improve processes and enhance the customer experience.
•    Ensure compliance with internal procedures and service standards.

What you bring:
•    Experience in a customer service, order processing, or administrative role.
•    Strong organisational skills with the ability to manage multiple priorities.
•    Excellent communication skills, both written and verbal.
•    High attention to detail and accuracy.
•    Confidence working with systems (SAP experience is desirable).
•    A proactive approach with strong problem-solving ability.
•    Good working knowledge of Microsoft Office, particularly Excel.

Who you are:
•    Customer-focused and committed to delivering a high-quality service.
•    Organised, reliable, and able to prioritise effectively.
•    A strong team player who collaborates well with others.
•    Calm under pressure and able to manage a busy workload.
•    Positive, proactive, and always looking for ways to improve.

Ready to play a key role in delivering a great customer experience?

Apply now and help us keep our customers supported every step of the way.

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At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 52828