DTS Field Service Engineer

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com 

© 2024 Akzo Nobel N.V. All rights reserved.

DTS Field Service Engineer
Location: Field Based 
Covering East Sussex, Kent and South East London

Competitive salary plus market leading benefits package 

We’re looking for a DTS Field Service Engineer to deliver world-class technical support to our customers by maintaining, repairing, and installing colour mixing equipment across a defined customer area. In this role, you’ll be the face of our Dulux Tinting Service in the field, keeping critical systems running safely and efficiently while providing outstanding customer support.

At AkzoNobel, we’re proud of our heritage and our commitment to innovation. You’ll join a highly skilled technical community where your engineering expertise, problem-solving skills, and customer focus will make a real impact on how we support our Trade, Retail, and Commercial customers.

What you’ll do:
•    Maintain, service, troubleshoot, and repair colour mixing equipment to ensure maximum uptime and performance.
•    Respond to breakdowns and emergency call-outs, managing your own workload to meet response targets and service level agreements.
•    Plan and manage your daily schedule, balancing planned maintenance, installations, and reactive support.
•    Install new tinting systems, software, networking, and point-of-sale equipment at customer sites.
•    Train customers on the safe and effective use of equipment and products.
•    Diagnose faults across hardware, software, networking, and colourant systems, taking ownership of resolution.
•    Share learnings and root-cause insights with the wider DTS team to drive continuous improvement.
•    Ensure full compliance with HSE legislation, AkzoNobel procedures, and safety standards, maintaining a safe and professional working environment (including your vehicle).

What you bring:
•    GCSEs (or equivalent) including Maths, English, and a Science.
•    Proven experience servicing complex electro-mechanical machinery, ideally computer-controlled tinting systems, or a relevant engineering qualification/apprenticeship.
•    Experience with IT hardware, software, and basic networking.
•    A full UK/EU driving licence and flexibility to travel, including occasional overnight stays.
•    Strong planning and prioritisation skills with the ability to manage a varied, fast-moving workload.
•    Excellent communication and customer service skills.
•    A proactive, self-motivated, and disciplined approach to working independently in the field.
•    A flexible, adaptable mindset with strong practical problem-solving ability.

Who you are:
•    Customer-focused and proud to deliver a great service experience.
•    Calm under pressure and confident making decisions in the field.
•    Safety-first, with the confidence to stop work if conditions are unsafe.
•    Organised, reliable, and driven to deliver results.
•    Curious about new and emerging technology, with a desire to keep learning.

Ready to take your engineering skills into the field and make a real difference for customers?

Apply now and help keep our customers’ colour mixing systems running at their best.

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At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 51736