Customer Service (Invoicing)

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Date: Apr 16, 2024

Location: Singapore, SG

Company: AkzoNobel

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

Key Accountabilities

Location: Tuas South

Transport pickup provided at designated MRT stations. Lunch provided

- Responsible and accountable for Marine, Protective & Yacht orders billing. Coverage from all customers to associates.

- Ensure all invoices are generated timely as soon as proof of delivery (POD)/signed delivery note is received.

- Ensure all Credit note/rebate documents are prepared timely as soon as approval is received.

- Work closely with various function teams i.e. Sales, Order desk, & Supply Chain including 3PL to resolve billing roadblocks.

- Post approved journal entries for month end General Ledger.

- Perform billing documents dispatch to customers within 48 hours as per Service Level Agreement.

- Attend to sales/customer enquiries on billing.

- Assists and support in ad hoc tasks relating to billing and process improvement when required.

- Provides backup within the team when needed.

- Adheres to all applicable corporate as well as site policies/procedures with regards to personal conduct/HS&E standards and acts in compliance with all regulations.

- Participates and support in company activities when required.

Experience

- Min GCE O Level with LCCI/Diploma in Business Administration or equivalent

- Fresh graduate and candidate with relevant background in order management in a fast paced environment

- Knowledge of Microsoft Office

- Knowledge with ERP system

- Possess problem solving skills and deadline oriented and ability to work under pressure

- Good communication and interpersonal skills

- A good team player and can work independently with minimum supervision

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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