Junior Technical Service Representative

Date: 13-May-2022

Location: Sassenheim, NL

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Purpose of the job

Provides professional delivery of expert technical support and high expert level of training to internal and external customers.

Key Responsibilities

  • Conducts the products’ tests & evaluation and participates in the work of the project teams preparing the new product launches.
  • Collects and communicates (updates on) technical documentation, training materials, etc. for use by local field force.
  • Gives recommendations to the upper management regarding the use (including, training types and participants) of the relevant training center.
  • Provides expert knowledge to the technical and sales departments in handling complex technical issues and in educating customers on the solutions.
  • Manages and provides expert knowledge in complaint handling regarding products, their performance and applications.
  • Proactively informs customers about the opportunities for development.
  • Manages demonstrations of paint / non-paint application techniques to customers and prospects.
  • Performs detailed and specific technical scans and process mapping at designated customers using a checklist and reporting tool. Creates proposal for the modification of the checklist based on experience and case to case situations. Trains the technical teams in the use of the checklist as performance of the scanning process.
  • Assists Sales departments in the implementation of sales strategies and within the key phases of the sales process, giving technical expert knowledge to their prospects.

What do you bring?

  • Willingness to learn and customer focus.
  • Fluent user of the English language in written as spoken form.
  • Team player

What do we offer

AkzoNobel is consistently rated as one of the top employers in The Netherlands. You will join a company that is committed to achieving real sustainability. At a personal level you will also benefit from:

a competitive salary with an above average number of annual holidays; participation in the AkzoNobel pension plan; travel expenses to and from work opportunities for education that will help you to grow beyond this role laptop and mobile telephone flexible working environment

More information and how to apply

We welcome your online application via https://www.akzonobel.com/en/careers. Only online applications including resume and cover letter will be considered. If applicable, it is essential that you have a visa that allows you to work in the Netherlands. If you have any questions, please contact Dwight Sinester Talent Acquisition Partner, +31 880 030 731, option 2.

Or send an email to TalentResourcing.NL@akzonobel.com.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 18098