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Quality Manager

Date: Sep 23, 2021

Location: Roanoke, VA, US

Company: AkzoNobel

AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 34,500 talented people who are passionate about delivering the high-performance products and services our customers expect.

Job Purpose

Supervise Quality Control personnel to drive the quality leading KPIs improvement and to ensure Product Quality and customer satisfaction.  Manages the processes and team to ensure that the products delivered to the customer meet the agreed quality standards.  Maintains and deploys the Quality Management System, assesses its adequacy and proactively implements improvements.  Conducts internal audits.

Key Accountabilities

  • Manages the processes related to the raw materials and final batch testing of all relevant products by using standard (quality) procedures to meet specifications
  • Coordinates all Quality Control resources to ensure internal and external customer needs are met
  • Ensures processes and standards are in place and followed by Quality Control employees to ensure the number of batch adjustments/hits are kept to an optimal level.  Manages the escalation process if RFT and adjustments/hits go beyond a certain level
  • Promotes the quality system within the team, adhering to the elements and being familiar with the philosophy, quality statement, quality manual and procedures 
  • Ensures retained sample control and administration including related document collection, filing and disposal
  • Ensures that technical information is maintained and verification / calibration procedures are in place
  • Liaises with Research, Development and Innovation to ensure New Product Introduction procedures are followed
  • Promotes, develops and implements quality assurance procedures and systems to improve and maintain quality within manufacturing
  • Maintains quality equipment by monitoring performance, calibration and conducting preventive maintenance
  • Supports customer audits and internal audits, and ensure team works to the implemented quality standards and systems (e.g. ISO)
  • Supports in the process to maintain quality certifications (e.g. ISO)
  • Generates quality information by preparing required reports and maintaining relevant records
  • Provides assistance, gives advice and distributes information to customers, suppliers, sales and internal departments related to product quality
  • Actively deploys foundations and Quality Management primary processes, with high priority. Promotes the quality philosophy throughout the organization by setting a positive example and positively participating in cross-functional problem- solving activities
  • Is familiar and complies with all the applicable corporate as well as site and laboratory policies/procedures with regard to personal conduct, HSE and Product Safety and Regulatory Affairs (PSRA) standards

Education and Experience

  • Bachelor’s Degree in Engineering or related field and 5 years' of production/manufacturing/quality experience.  Equivalent work experience will be considered in lieu of degree
  • 3 years’ supervisory experience
  • Knowledge of quality assurance lab activities and procedures, technical knowledge of coatings
  • Proficient in Microsoft Office, SharePoint, and SAP

Work Schedule

Monday - Thursday, 6:00 a.m. - 4:30 p.m.




AkzoNobel is an equal opportunity employer. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

Requisition ID: 13530 

Nearest Major Market: Roanoke