Quality Control Supervisor

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Date: Sep 23, 2022

Location: Reading, PA, US

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

  • Coordinate activities of Customer complaint system monitored through CSI Database for plant activities
  • Perform Root Cause and corrective action investigations for complaints and non-conformances through use of Apollo Root cause, 8D., etc
  • Responsible for maintaining and adhering to standard requirements of Underwriters Laboratories and NSF International for continued plant certifications

Key Responsibilities

  • Expedites the movement of quality product through the manufacturing and QC process
  • Skilled at making batch adjustments to correct in-process quality
  • Communicates all test results and batch status to Production Supervisors and operators
  • Responsible for executing laboratory testing inspections to most current practices and procedures
  • Responsible for completion and maintenance of laboratory quality records 
  • Assure all final products meets quality as defined by customer requirements
  • Skilled at formulation and manipulation of standard powder coatings technologies and product performance
  • Responsible for calibration, operation, troubleshooting, and maintenance of analytical equipment for testing of Plant materials and products 
  • Responsible for participating in regional development and testing for laboratory test methods 
  • Oversees NMI into the plant working with R&D
  • Update and report the department  KPI report daily to plant team
  • Ensure accurate and complete recording of operating paperwork
  • Investigate and develop corrective action plans for continual improvement within the quality department
  • Supervise  trial runs of new products, trouble-shoot products on line, and to report findings to Process Development or Research  groups
  • Promotes health, safety and environmental regulations by ensuring that standards, policies, and procedures are adhered to in compliance with corporate, federal, state, and local requirements
  • Ensure safe work practices are followed.  Identify and correct unsafe conditions and actions 
  • Identify maintenance requirements, submit work orders and prioritize with the maintenance department
  • Ensure that quality procedures are accurate and adhered to by operators
  • Train operators on new procedures and provide refresher training on existing procedures
  • Responsible for specifying In Process Adjustments
  • Performs the on the job training of new QC technicians
  • Responsible for ensuring test method accuracy
  • Maintains Quality Management of finished product by making and recording Usage Decisions in SAP
  • Requires the ability to perform all QC department positions through work overflow and vacation coverage situations
  • Maintains and improve housekeeping standards in the laboratory. Audits compliance to 5S standards
  • Responsible for completing laboratory EHS checklists and inspections
  • Supports the current ISO quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual and procedures
  • Supports and delivers QM ALPS initiatives including use and update of metrics

Job Requirements

  • High School diploma required, Bachelors degree in chemistry, chemical Engineering preferred
  • 2 -3 years of Supervisory Experience
  • 5 years of QC lab testing preferred or experience in manufacturing plant
  • Research and formulation knowledge  helpful
  • Strong problem-solving and decision-making skills
  • Working knowledge of SAP R/3
  • Strong interpersonal skills and ability to work well with others
  • Strong organization skills
  • Strong verbal and written communication skills; communicates effectively with various employee groups, contractors and management.
  • Knowledge of Company policies and procedures
  • Requires daily contact with employees in other departments
  • Ability to work Shifts
  • Overtime coverage is required, particularly for short-notice absences of other Shift members
  • May work in seated or standing positions for prolonged periods of time, performs sustained manual activities at moderate to heavy levels of exertion
  • May use hand tools and operate fixed and mobile plant equipment
  • Wears personal protective equipment


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AkzoNobel is an equal opportunity employer. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

Requisition ID: 25256 


Nearest Major Market: Reading PA