QC Manager

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Date: May 2, 2022

Location: Reading, PA, US

Company: AkzoNobel

AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 34,500 talented people who are passionate about delivering the high-performance products and services our customers expect.

Job Purpose

The position exists to manage the activities associated with the development and continuous improvement of the site quality management system.  To meet this objective the incumbent ensures top management and the rest of the organization, understand what is required of applicable management system standards, such as ISO9000; that personnel are implementing and following business processes that are compliant to these standards, and that those resources I his/her charge are effectively deployed to support these management system’s objectives.

Key Accountabilities


Essential Duties and Responsibilities

  • Must follow all established safety rules and procedures
  • Must demonstrate integrity while performing duties as per company’s Code of Conduct
  • Must support site HSE&S initiatives.
  • Identifies deficiencies in business processes; prioritize the workload, and leads cross-functional teams of associates to effectively implement preventative and corrective action
  • Ensures those standard requirements specific to the quality systems management team, such as document control, customer complaint handling, and the like are met, and hat the business processes that support these requirements are effective
  • Promotes quality systems awareness through regular communication with all associates; ensures the entire staff understands what is required for the effective implementation of a quality system
  • Prepares reports and regularly presents to management with feedback on the condition of the management system; ensures management understands what must be done to correct non-conformities
  • Develops specific training programs, and the like; encourages each associate to adopt an objective facts based- approach to business process improvement
  • Manages internal and external management systems audit processes so that line management is aware and prepared for these activities. Ensures the audit process is effective, and that corrective or preventative actions necessitated as a result of the process are effectively implemented
  • Leads and ensures all activity associated with achieving third party certification is effective and that communication with, and management of, the registar is effective; this includes the registrar selection process


Experience and Education

  • Bachelor’s degree in chemistry, chemical engineering, engineering, or an alternate field of specialization will be considered depending on the nature of the degree, work experience, other training or combination thereof
  • Minimum of 7 years of quality systems experience/education
  • Excellent working knowledge of the Microsoft suite of products (Word, Excel, PowerPoint, and Viseo) is a must
  • Team oriented problem-solving skills and small team leadership experience required
  • Must understand the fundamentals of business management systems, and the standards that govern them (e.g., ISO9000; etc.)
  • Excellent written and oral communication skills are a requirement, especially as this relates to the writing work instructions, or producing PowerPoint presentations for training, etc.
  • Manufacturing experience, especially in a quality role with quality systems implementation experience
  • Process mapping and evelopement; SPC charting, and other statistical tools experience a plus


AkzoNobel is an equal opportunity employer. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

Requisition ID: 15582



Nearest Major Market: Reading PA