Inside Sales Representative (CST/EST Time Zone)

Job Purpose

The Inside Sales Representative will be responsible for selling and supporting the segment and associated end-users accounts. This individual will also develop phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and through establishing business relationships with existing and potential customers.

Job Responsibilities

• Collaborate with local sales teams and management to determine necessary strategic sales approaches within specific markets.
• Maintain and expand the CRM database of current and future prospects.  All communication, customer data and sales activity to be captured within CRM.
• Manage cold-call prospects that are generated by external sources of lead.  Emphasize product/service features/benefits, and overall program terms.  Overcome objections and ensure follow-up by passing leads to sales teams with task generation tracking within our CRM system.  Measure and track follow-up.
• Set up and deliver sales/marketing messages through telephone and/or online methods to customers to improve their knowledge of products/offerings.
• Look for opportunities to cross-sell and/or up-sell situations to gain sales commitments.
• Be the conduit into the sales teams to manage any customer issue that cannot be solved via phone or online communication method.  Track and close out tasks to completion.
• Coordinate customer training as necessary.
• Assist sales teams in managing market intelligence through external data and/or field supplied data to validate market dynamics.  All data captured in CRM

Job Requirements

• High School Diploma with related successful 3-years sales experience in powder coatings.
• Excellent written and verbal communication skills
• Proficiency in MS office and computer technology
• Customer service orientation and leadership/influencing skills
• Navigates effectively in a changing environment where competing priorities require flexibility and agility
• Detail oriented, highly motivated, and likes to be challenged
• Ability to effectively communicate and cooperate with all departments within the organization
• Bilingual English + Spanish or French preferred.

Compensation Data

The salary range for these skills is: $72,000.00 - $80,000.00.  This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range.  This salary range may also be modified in the future. 

Eligible for an annual 35% bonus 

Benefits:  Medical insurance with HSA • Dental, Vision, Life, AD&D benefits • Annual bonus • 401K retirement savings with 6% company match • Generous vacation, personal and holiday pay • Paid Parental leave • Hybrid work for most exempt roles • Active Diversity & Inclusion Networks • Career growth opportunities on a regional and global scale • Tuition Reimbursement • Career growth opportunities • Employee referral bonus •