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Sales Representative (Protective Coatings)

Date: Jan 14, 2022

Location: Quebec, CA

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

The purpose of this role is to be the frontline sales person who is responsible for the execution of agreed sales and profitability targets in a set territory established by the business by developing new business and expanding the business with existing customers.  Along with providing technical service as the business requires inside and outside of the defined sales territory. 

Key Accountabilities

  • Execute the duties of a full-time technical sales representative assigned to a sales territory
  • Execute Account/Customer plans aligned with Regional /Global Segment and Marketing plan as applicable
  • Develop relevant Commercial pipeline for respective accounts, manage the pipeline within the CRM
  • Deliver the agreed financial and non-financial targets in line with business budgets
  • Establish and maintains top level contact with the management of existing and potential customers
  • Delivers training to customers on the use and application of the company products
  • Performs basic technical inspections and audits at designated customers
  • Completes technical reports as required by the business
  • Work with customer on cost improvement opportunities
  • Proactively prevents and solves problems of a technical nature occurring at existing customers
  • Ensures that all orders and other customer communications are promptly and accurately handled
  • Insures appropriate action on customer service problems
  • Manage complex customer complaints
  • Keep customer updated of pertinent information and “cutting edge” technologies
  • Communicate account activities to Sales Manager on a routine basis
  • Attend seminars and trade shows as determined by Sales Manager and Marketing Manager and, on occasion, travel with customer to view new technologies
  • Be proactive in utilization of productive customer with lunches, dinners, extracurricular activities

Level of Autonomy

Capable of identifying strategic clients/projects/owners and motivating business to support clients. Set own travel schedule, determine best timing of sales calls per account. Develop presentations for conferences and meetings, coordinate and recommend pricing. Develop coating specifications, reports and surveys. All the above within the bounds of the functional and operational guidelines of the business.

Education and Experience

  • Bachelor’s degree in related field or additional relevant work experience
  • 2 years’ experience in sales, customer service or marketing function in the coating industry, preferably heavy industrial or marine related
  • Ability to read and comprehend instructions and safety guidelines
  • Ability to write or verbally deliver correspondence professionally and effectively to all levels of management, peer group and customers
  • Must have effective interpersonal and presentation skills
  • Ability to work independently
  • Ability to multi-task and balance priorities
  • Dedicated and committed safety leadership and presence
  • Analytical reasoning and problem-solving skills
  • Proficient in Microsoft Office
  • Coaching/teaching and decision-making skills
  • Ability to wear all required personal protective equipment in customer’s site
  • Must be able to stand or walk for long periods of time 
  • Bilingual in French and English language 
  • NACE CIP 1 or NACE CIP 2 preferred 
  • Ability to travel 30% of time and work a flexible work schedule including nights and weekends.  Some overnight travel may be required

Assigned Territory

  • Greater Montreal Area


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 18443