HR Audit & System Landscape Specialist

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Date: Nov 16, 2022

Location: Pune, IN

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.


1. Purpose/Key Objectives of the Job


What is the primary purpose of this job? Describe the 5-6 main objectives of the job and the approximate % of time spent performing each objective.

Knowledgeable person for SuccessFactors audit reports and coordination of coherence within the 3-tier landscape: development, quality assurance and production. Understanding the requirements for a secure and controlled use of the system, including the concept of data retention and being able to manage the related activities to this.


Audit reports (30% of time): three main areas need to be covered in the audit process:

  • System configuration
  • Data maintenance
  • Setup of Role Based Permissions (RBP)


Standard SuccessFactors audit reports have limited functionality so coordination around additional processes and reporting is required. Further on support is needed for the annual external audit review in Q4. It is important to keep up to date with the latest developments within Successfactors but also translate requirements into measurements to stay in control.


Manage data retention & data request forms (25% of time): data retention relates to both candidate data (including applications) as well as employee data. The regulations are different per country and type of data. A standard way of working is still to be developed and recurring activities need to be planned for.

Further on data requests submitted by employees, former employees and candidates must be processed within country specific legal timelines. These requests must be processed in close corporation with the country HR representatives.


Coordination SAP releases & SuccessFactors landscape (25% of time): manage the activities for 2 SAP releases per year within our specific test environment of Successfactors (QA-release system on preview stack). Work together with our 3rd party SuccessFactors support vendor in preparing the system, execute and coordinate testing and act as our key contact person for the alignment with SAP. This also includes the relevant interfaces within the HR-IT landscape, supported by SAP Cloud Platform Integration (CPI).

Next to releases an active involvement is required for technical developments within the system, like document management including E-signature and implementation of IAS/IPS to enable People Analytics Stories.


Coordination SuccessFactors systems refresh (20% of time): managing the 3rd party support vendor for annual system refresh and execution of data scrambling for our test environment (QA-system). Responsibility to keep the SOP documents, scrambling approach and related activity plan up to date. And act as contact person for various stakeholders like Master Data Services team (MDS), Data Security team and People Services colleagues in the various countries that make use of the systems (mainly QA-system).




  • Deliver stable and sustainable SuccessFactors system environment including related products like IAS/IPS, CPI.
  • Control the data available in non-production systems and maintain the relationship with related stakeholders, like Data Security team and Global Legal & Compliance team.
  • Deliver on internal and external audit requests and manage the annual external audit process.
  • Lead & coordinate the SuccessFactors releases (twice per year)
  • Maintain the key documentation related to audit process and systems control and refreshes: SOP documents & activity plans, audit reports and functional designs
  • Manage the delivery of our 3rd party SuccessFactors supplier
  • Maintain high level of knowledge on SuccessFactors standard solutions for audit reporting, release documentation and new developments in the SAP product portfolio.
  • Act as key contact person and be counterpart towards internal and external stakeholders: SAP representatives, auditors, 3rd party suppliers and various teams within our Global Business Services organization.


Level of Autonomy


What decisions may the job holder make without first seeking approval from higher manager/supervisor?


  • Advices the stakeholder community and management within People Services teams on the function, configuration, customization and/or operation of the SuccessFactors systems landscape.
  • Organizes meetings with relevant stakeholders to share best practices and/or communicate developed solutions.




Please give two examples of the typical challenges or problems the job holder faces in their daily work and what they must do to overcome them.


The job holder should thrive in a work environment that requires strong problem-solving skills and independent self-direction, including a natural ability for team collaboration and open communication


Job Requirements

Essential educational qualifications, relevant experience and requested skills.


  • Post-Bachelor or Masters degree or equivalent;
  • 3-5 years of experience in a customer focused, technical support based role (preferably in HR, possibly IT);
  • Extensive knowledge of SuccessFactors systems landscape and related SAP products.
  • Full understanding on SuccessFactors release approach.
  • Minimum 2 years of experience on audit processes and reporting out of HR suite systems (SuccessFactors is preferred)
  • Pro-active and supportive, with good community building skills;
  • Excellent Excel, Powerpoint and Microsoft project skills; ability to handle (big) data analysis
  • Strong written and verbal communication, interpersonal and presentational skills, including a high standard of written and spoken English.
  • Presentation skills to organize and host system demos.
  • Ability to work under time pressure and manage priorities and expectations.



AkzoNobel is an equal opportunity employer. We are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.


To access our Transparency in Coverage health plan data, click here.

Requisition ID: 26161