People Services Advisor

Job Purpose

1. Purpose/Key Objectives of the Job Pune Reports to Manager – People Services France Job Level of Manager MM3 No of Direct Reports 0 No of Indirect Reports 0 Supports the HR Operations / People Services team by executing standardized, transactional HR administrative activities across the employee lifecycle (Hire to Retire). This role is suitable for fresh graduates or early-career professionals and focuses on learning HR operations processes, ensuring data accuracy, and delivering timely support to employees and managers under close guidance. The role works closely with People Services Senior Advisors and Specialists and escalates non-standard or complex cases as required

2. Position in the organization The role operates within the People Services team and reports directly to the People Services Manager. The position collaborates with internal HR stakeholders, Payroll, and Senior People Services colleagues. The role does not have decision-making authority and works within defined processes, templates, and SLAs.

3. Responsibilities Provide administrative support for employee life cycle events such as new hires, transfers, promotions, terminations, organizational changes (OM) and data management. Collaborate with senior advisors and specialist colleagues to resolve standard cases from employees and managers, escalate to People services Senior Advisor and Specialist. Those that are complex and specialist expertise required. Escalate cases that require exceptions, policy decisions, or specialist input to People Services Senior Advisors and Specialist. 1. Prepare standard employment documents (contracts, letters, addendums) based on approved requests and templates. 2. Update employee data in relevant systems and notify (third) parties where applicable. 

Key Accountabilities

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Key Activities

4. Level of Autonomy Job Description AkzoNobel Works under close supervision and guidance. Executes standard, repetitive, and well documented tasks independently after training. Refers non-standard cases, policy interpretations, or exceptions to senior team members. No authority to deviate from policies, templates, or approved processes

5. Examples Processes a new hire request by updating employee data and generating a standard contract using a checklist. Updates employee personal or job-related data following an approved request. Escalates a contract deviation or missing information to a People Services Senior colleagues. Flags data inconsistencies identified during routine checks

6. Job Requirements •

Fresher or up to 1 year of relevant administrative or HR operations experience.

• Bachelors/Master’s degree preferably in HR or business Administration

• Comfortable working in a multicultural and international environment.

• Fluent in English (written and spoken) and at least A2/B1 level of French (written and spoken.)

• Additional European languages (e.g., Spanish, Dutch or German) are an advantage but not mandatory.

• Basic understanding of administrative workflows. • Good written and verbal communication skills.

• Customer-oriented mindset.

• Ability to follow instructions, checklists, and standard operating procedures. 

Experience

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Education

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Competencies