Master Data Steward/Analyst

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Description

1. Purpose/Key Objectives of the Job

To mature its Master Data Management (MDM) Services has set up Global MDM capabilities into its Global Business Services organization. The Master Data Operations Steward for Legal & Integrity will be part of the Master Data Services Operations team and will be executing master data maintenance processes within SLAs, including its controls. The Master Data Steward will also be responsible for the Legal Entity & Bank Account Management, master data maintenance for users of external banking system, creating and maintaining authorizations of the users in the banking system and improving the bank account management system (LEBAM).

​​​​​​​2. Responsibilities

• Process user requests for access to electronic banking systems within adhered SLA and escalate to Team Lead in case of any exceptions.
• Conduct root cause analysis for the recurring escalations and errors reported in process and ensure to execute CAPA (Corrective Action & Preventive Action) for errors identified.
• Support the implementation of master data quality rules and master data definitions.
• Support L&C Team Lead on process standardization and optimization in order to increase the process efficiency.
• Pro-active follow-up to business users with regular updates on requests from Requesters.
• Support Team Lead and Operations Manager for strategic decisions related to process.
• Support Team Lead with specific process related tasks, Root cause analysis, Audit, Reporting, etc.
• Master data maintenance with respect to legal entities such as changing statutory directors, banking accounts and banking mandates
• Support Team Lead with preparing (template) reports for various stakeholders within the organization;
• Assessing legal documents on reliability
• Preparing control reports for control of bank accounts
• Set up and manage user accounts of LEBAM
• Periodically performing data quality reviews
• Reporting on required changes in banking systems
• Manage issue fixing with business key users and IM support
• Support other activities as needed of treasury & insurance team as may be agreed from time to time
• Build working relationships and foster communication with internal customers within and across organizational and geographic boundaries

​​​​​​​3. Job Requirements

Essential educational qualifications, relevant experience and requested skills.

• Post-Graduation in Business Administration, Accounting, Finance, Economics, IT or equivalent work experience
• Minimum 3-5 years’ experience in a shared service centre with experience in MDM in finance and SAP domains and or legal & compliance related functions
• Basic understanding the concept of legal entities and corporate structures, bank account management and security and previous experience working on ServiceNow is highly preferred.

• Experience in implementation of services in a Shared Services environment preferred
• Experience/ knowledge of banking systems and compliances is preferred.
• Experience in complex business environments with multiple stakeholders, including service providers for both IT as organizational/process capabilities
• Strong knowledge of Excel tool

• Strong communicator and change agent
• Proactive approach in recognizing needs, solving problems, anticipating issues and developing solutions
• Self-motivated, pro-active and results driven
• Keeps deadlines and produces high quality output
• Manage dialogue with support functions and key stakeholders
• Customer Service mindset with excellent customer service skills.
• International mind-set – sensible for cultural differences

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.