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Expert Team Member I2P

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Date: Jan 14, 2021

Location: Pune, IN

Company: AkzoNobel

AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 34,500 talented people who are passionate about delivering the high-performance products and services our customers expect.

Job Purpose

  • Member of the I2P team with focus on offering a stable performance with the less effort
  • Support the initiatives that will deliver higher performance and less effort in the process
  • Achieve specific targets and goals based on the I2P Vision and Strategy
  • Closely monitor process performance related KPIs and metrics to identify potential opportunities for improvements
  • Take ownership on opportunities identified from the KPIs and metrics to deliver the improvement (eg. Take actions to increase PO compliance, on time payment etc)
  • Link with internal and external stakeholders to realize the opportunities identified
  • Operationally perform specific purchase to pay activities (eg. Review of payment proposals)
  • Provide guidance to the transactional team for complicated cases
  • Closely monitor the systems used in the process to maintain appropriate governance
  • Support the transactional team in escalations

Have high understanding of the End to End process of I2P in order to be offer specialists to any stakeholder

Key Accountabilities

Monitor and improve process performance

  • Monitor on a daily basis the process performance (eg. Invoice pipeline, timely payments)
  • Take appropriate initiatives in line with the vision and strategy of I2P for improving the process performance (eg. Contact suppliers/business to elaborate on their performance)
  • Communicate to internal/external stakeholders about change in the area of I2P (eg. Prepare documentation, prepare training, provide knowledge transfer etc)
  • Focus on increasing the efficiency of the process (eg. Introduce automation with suppliers – EDI etc) 

Operational I2P process

  • Provide General Ledger Account Coding when necessary and follow up for approver input independently or in coordination with the BPO.
  • Review all vendor payments in accordance with AkzoNobel payment policies.  Initiate requests for manual or urgent payments in accordance with company policy.
  • Assist in the management of the end-to-end (E2E) transactional process delivery (I2P) in line with defined quality and cost levels as set forth in the Service Level Agreement (SLA).  

Key Activities

Escalation management

  • Manage (take ownership) internal/external stakeholders in any escalations due to poor quality or performance of the transactional team (eg. Errors in postings, escalations from suppliers)
  • Build an open relationship with the transactional team in order to manage effectively any issues
  • Identify recurring issues in the operational I2P process and define solutions (opportunities for continuous improvement)


Continuous improvement:

  • Drive continuous improvement projects from initiation to realization
  • Perform root cause analysis for repeated errors to deliver a structural improvement
  • Safeguard policies and guidelines for the design, implementation and improvement of end-to-end Procure to Pay process
  • Eliminate, simplify, standardize and automate outputs in a structured and consistent manner
  • Review master data elements related to I2P in order to proceed to improvements 


  • Cross-BU alignment with I2P stakeholders in Finance and business/functions


  • Procure to Pay (E2E) knowledge with more than 7yrs
  • Financial and business analytical skills with the ability to analyze data for business decisions in timely manner
  • Ability to communicate effectively and efficiently with internal/external stakeholders
  • Ability to work in a  remote environment from a global level whilst continuously retaining ‘an eye’ for the details
  • Target oriented
  • Experience with Lean (six sigma) in a non-manufacturing environments is highly preferred
  • Knowledge of SAP, with preference to SAP Vendor Invoice Management and SAP Finance
  • Knowledge of e-procurement suites (SAP SRM, SAP Ariba) will be a plus
  • Good communication in English (verbal and written)
  • Proficient in Microsoft Office (Excel)


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 7826