Loading...
 

Technical & Digital Training Developer

Date: May 13, 2022

Location: Port Melbourne, AU

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

Contributes to the execution of the sales and profitability targets across the BU, across regions and countries as necessary, by proactive and professional development and delivery of high quality digital and technical support training, services and communications for internal and external customers, contributing to improving our broad technical capabilities and excellence.

Key Accountabilities

Develops, maintains and communicates technical documentation, platforms, communications, and training materials, etc. for use by the technical communities across the Asian region 

Develops and/or delivers professional (mainly digital) training on the use and application of the company products, equipment and documentation to A&SC Asia’s key account customer and OEM manufacturers. 

Supports Regional Technical Service Manager- Vehicle Refinish/Automotive Asia on managing technical activities, including Automotive Training Centers and technical functions: equipment implementation, training program, training activities, technical meetings and consistent brand image across the technical network 

Supports technical processes across Asia by facilitating the Vehicle Refinishes Technical complaints investigation process from a technical perspective, reports on status and metrics, and implements technical improvement initiatives to address and improve key trends 

Supports key technical service and support initiatives to further develop the capabilities of the technical service team across the region, such as training and development, remote technical services, OEM projects and many others 

Cooperates with Key Account Managers, Sales Support staff, Technical Managers and Technical Consultants on technical projects and activities across Asia. 

Is familiar with all the applicable corporate as well as site policies/procedures with the regard to personal conduct/HSE standards and acts in compliance with all their regulations

Experience

Technician or Trade background experience in Vehicle Refinish or Smash Repair industry

Excellent communication skills and ability to work in a team

Excellent attention to detail

Good experience in creating digital content for training

Ability to create training material for variety of products and equipment 

Experience building training programs for technical and hands on environments.

Experience of  working with different countries would be desirable

 

#PaintYourFuture #ColorYourDream
#LI-YH1

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.