Commercial Coordinator

About the Role

Location: Port Melbourne, VIC
Employment Type: Full-time – Immediate start highly preferred

Join our commercial team and play a key role in driving operational excellence, data integrity, and sales support across the business. We’re seeking a highly organised and commercially minded Commercial Coordinator who thrives in a structured environment and enjoys balancing independent work with cross-functional collaboration.

In this role, you will provide advanced support to the commercial and sales teams, manage key systems and reporting, and help ensure smooth end-to-end customer and order processes. If you have strong attention to detail, excellent communication skills, and a passion for efficiency, we’d love to hear from you.

Key Responsibilities

• Maintain and manage CRM data to ensure accuracy and completeness, including user access administration and report creation.
• Develop and deliver daily, weekly, and monthly sales reports across states, distributors, and product categories.
• Build reporting systems and work closely with state sales managers on budget monitoring and performance tracking.
• Identify critical supply shortages or overstock (SLOB) items and provide feedback for demand planning and forecasting.
• Coordinate export orders and container movements for New Zealand customers; manage internal commercial installation orders and liaise with customers, distributors, warehouses, purchasing, and freight partners.
• Support customer service and sales teams with troubleshooting on orders, lead times, logistics issues, and related enquiries.
• Issue invoices, process credits, prepare account statements, and monitor monthly billing reports for central billing customers.
• Provide general administrative support to the commercial team as required.

About You

• High level of professionalism, ethics, and integrity, with the ability to work independently.
• A strong team player with the ability to navigate challenges and demonstrate flexibility and adaptability.
• A continuous improvement mindset with a strong focus on efficiency and accuracy.
• Excellent interpersonal skills with a customer-centric approach.
• Professional verbal and written communication skills.
• Advanced proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).
• SAP experience is highly desirable.
• Strongly preferred experience with CRM platforms, particularly Salesforce.
• Solid background in data analysis and/or business analysis is strongly preferred.
• Proven ability to produce high-quality reports, presentations, and briefing materials.
• Strong attention to detail and excellent multitasking skills.
• Proactive, self-sufficient, and able to take initiative to get things done.
• Availability for an immediate start is highly preferred.

Why Join Us

• Be part of a supportive and collaborative ANZ team environment.
• Contribute directly to key commercial functions and overall business performance.
• Work within a respected global coatings business that values quality and innovation.