P2P Expert

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Date: Apr 29, 2024

Location: MY

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

  • Member of the Invoice to Pay structure with focus on offering a stable performance with the less effort
  • Support the initiatives that will deliver higher performance and less effort in the process
  • Achieve specific targets and goals based on the P2P Vision and Strategy
  • Closely monitor process performance related KPIs and metrics to identify potential opportunities for improvements
  • Take ownership on opportunities identified from the KPIs and metrics to deliver the improvement (eg. Take actions to increase PO compliance, on time payment etc)
  • Link with internal and external stakeholders to realize the opportunities identified
  • Operationally perform specific purchase to pay activities (eg. Review of payment proposals)
  • Provide guidance to the transactional team for complicated cases
  • Closely monitor the systems used in the process to maintain appropriate governance
  • Support the transactional team in escalations
  • Have high understanding of the End to End process of P2P in order to be offer expertise to any stakeholder

Key Accountabilities

Monitor and improve process performance 
o    Monitor on a daily basis the process performance (eg. Invoice pipeline, timely payments)
o    Take appropriate initiatives in line with the vision and strategy of P2P for improving the process performance (eg. Contact suppliers/business to elaborate on their performance)

Operational P2P process 
o    Provide General Ledger Account Coding when necessary and follow up for approver input independently or in coordination with the BPO.
o    Review all vendor payments in accordance with AkzoNobel payment policies.  Initiate requests for manual or urgent payments in accordance with company policy.
o    Assist in the management of the end-to-end (E2E) transactional process delivery (P2P) in line with defined quality and cost levels as set forth in the Service Level Agreement (SLA).   

Escalation management
o    Manage (take ownership) internal/external stakeholders in any escalations due to poor quality or performance of the transactional team (eg. Errors in postings, escalations from suppliers)
o    Build an open relationship with the transactional team in order to manage effectively any issues 
o    Identify recurring issues in the operational P2P process and define solutions (opportunities for continuous improvement)

Continuous improvement:
o    Drive continuous improvement projects from initiation to realization
o    Perform root cause analysis for repeated errors to deliver a structural improvement
o    Safeguard policies and guidelines for the design, implementation and improvement of end-to-end Procure to Pay process



o    Procure to Pay (E2E) knowledge with more than 2-3 years
o    Bachelor Degree in Accounting, Finance or Business  or equivalent 
o    Financial and business analytical skills with the ability to analyze data for business decisions in timely manner
o    Ability to communicate effectively and efficiently with internal/external stakeholders
o    Ability to work in a  remote environment from a global level whilst continuously retaining ‘an eye’ for the details
o    Experience with Lean (six sigma) in a non-manufacturing environments is highly preferred
o    Knowledge of SAP, with preference to SAP Vendor Invoice Management and SAP Finance
o    Knowledge of e-procurement suites (SAP SRM, SAP Ariba) will be a plus
o    Good communication in English (verbal and written)
o    Proficient in Microsoft Office (Excel)

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 31444 

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