Technical Service Representative

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Date: 25-May-2023

Location: Not Available, PL

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

To provide a  technical service to customers regarding quality and application of paint and ensure all parties understand and agree on the painting requirements as well as contributing to commercial activities in coordination with Sales Team of Marine and Protective BU at AkzoNobel.

Location

Key Accountabilities

 

  • Advise and provide recommendations on paint specification and application;

  • Conduct inspections to ensure paint is applied in acceptable conditions and according to specification; reporting the results of inspections;

  • Assist to the Sales team with introducing of any new products and upgrading or changing paint specification;

  • Arrange where necessary assistance and application training for new or high value products to the customers; 

  • Prepare Technical Coating Reports and ensure all relevant documentation is available regarding project;

  • Represent the company from a sales perspective and be targeted to deliver sales results;

  • Comply with technical service specific company HSE rules.

 

Requirements

 

  • High school diploma or Bachelor's degree in Chemistry, Technology, Material Engineering;

  • Min. 3-year experience in a technical service environment in industrial and marine coatings;

  • Customer and commercially oriented attitude;

  • An understanding of inspection skills and procedures, attention to detail to ensure compliance and quality;

  • Ability to communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction;

  • Diplomatic, and solution oriented approach;

  • Good command of English (min. B2 level) and Polish;

  • FROSIO or NACE qualification is a substantial advantage.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.