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Inside Sales Representative

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Date: Aug 29, 2021

Location: Nashville, TN, US

Company: AkzoNobel

AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 34,500 talented people who are passionate about delivering the high-performance products and services our customers expect.

Job Purpose

The Inside Sales Representative will be responsible for selling and supporting the segment and associated end-users accounts. This individual will also develop phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and through establishing business relationships with existing and potential customers.

Key Accountabilities

  • Collaborate with local sales teams and management to determine necessary strategic sales approaches within specific markets
  • Maintain and expand the CRM database of current and future prospects
  • All communication, customer data and sales activity to be captured within CR
  • Manage cold-call prospects that are generated by external sources of lead 
  • Emphasize product/service features/benefits, and overall program terms
  • Overcome objections and ensure follow-up by passing leads to sales teams with task generation tracking within our CRM system. 
  • Measure and track follow-up
  • Set up and deliver sales/marketing messages through telephone and/or online methods to customers to improve their knowledge of products/offerings.
  • Look for opportunities to cross-sell and/or up-sell situations to gain sales commitments.
  • Be the conduit into the sales teams to manage any customer issue that cannot be solved via phone or online communication method. 
  • Coordinate customer training as necessary.
  • Assist sales teams in managing market intelligence through external data and/or field supplied data to validate market dynamics. 
  • All data captured in CRM

Key Activities

Bachelor's degree with related successful 5-year sales experience.
Excellent written and verbal communication skills
Proficiency in MS office and computer technology
Customer service orientation and leadership/influencing skills
Navigates effectively in a changing environment where competing priorities require flexibility and agility
Detail oriented, highly motivated, and likes to be challenged
Ability to effectively communicate and cooperate with all departments within the organization


AkzoNobel is an equal opportunity employer. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

Requisition ID: 12069 

Nearest Major Market: Nashville