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HR Manager Commercial USA

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Date: Jan 12, 2021

Location: Nashville, TN, US

Company: AkzoNobel

AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 32,000 talented people who are passionate about delivering the high-performance products and services our customers expect.

In North America, we’ve been producing innovative, high-performance coatings since 1888. Today, you can find AkzoNobel’s products supporting industries ranging from aerospace to consumer electronics, infrastructure, transportation, home décor, furniture and marine vessels. With a regional headquarters in Nashville, Tennessee, AkzoNobel’s North America operation includes 3,500 employees at more than 30 manufacturing sites, technology labs and business offices.   For more information please visit www.akzonobel.com.

Job Purpose

In North America, AkzoNobel provides performance coatings products to customers through four operating business units: Powder Coatings, Automotive & Specialty Coatings, Industrial Coatings and Marine, Protective & Yacht Coatings.  

The Human Resource Manager, Commercial USA is responsible for the operational Human Resource (HR) delivery aligned to the business and / or the commercial functional agenda and to the HR agenda. In this role you will help ensure the regional Commercial functions achieve objectives by giving good quality HR advice and guidance based on sound HR knowledge, professionalism and an understanding of the AkzoNobel HR Strategy and practices.
When required this role will take the lead in managing employee relations at the relevant level. You will work with other areas of the HR Operating Model to ensure a comprehensive high quality HR service to our internal customers. Responsible for providing HR support to remote field workers as required.

Key Responsibilities

Employee Lifecycle Management:              

  • Coach and support people managers so that they have the necessary capability to carry out activities in the annual employee calendar.  Where necessary guide managers to the other areas in the HR model that will support them.
  • Facilitate the Performance & Development Dialogue (P&DD) and Talent calibration processes
  • Facilitate Operational Workforce Planning at the relevant level working with the business/function
  • Provide day to day coaching and advice to managers to facilitate planning and decision making in areas such as recruitment, development and local restructuring requirements (subject to the standard business/function approval processes)
  • Support and coach managers in dealing with day to day employee management, including individual performance issues and absence management
  • Support and coach managers in discussions relating to job evaluation, pay and reward working with the Regional Rewards Center of Excellence (CoE) as required
  • Work with local business/functional teams to identify learning and development requirements and liaise with the regional CoE partners to deliver solution
  • Work with the regional CoE partners to roll out AkzoNobel global learning initiatives in their area
  • Work with managers to identify and manage talent locally.  Leverage the CoE's expertise and resources to define an actionable development plan and ensure follow-up to build a talent pipeline and ensure succession planning. 
  • Work with managers to improve employee engagement. Work with site or other management teams to encourage employee communication and support local engagement or community events.
  • Be a role model for the company values and leadership behaviors and champion these locally

Operational Excellence:                

  • Support and/or lead local plans for standardization and continuous improvement within the country
  • Work with other HR colleagues in the country to ensure that AkzoNobel global HR processes are implemented within their area of responsibility 
  • Explain and support the standard HR Operating model, directing managers and employees to the correct part of the model
  • Take ownership where they identify data inaccuracies and address them with the appropriate part of the model/business
  • Ensure managers and employees are using the self-service tools available and address transactional HR topics with People Services
  • Act as CoE ‘Champions’ i.e. as a local extension of the CoE team to provide delivery of services such as training or rewards
  • Assess quality of service and provide customer feedback to the HR function to drive continuous improvement


  • Safeguard the company by ensuring compliance to local legal requirements in all aspects of HR policy, taking advice from outside legal advisors where required
  • Help to promote awareness of the AkzoNobel Speak Up process and participate in investigations as required
  • Counsel line managers and/or employees in employee relations procedures, including labor disputes
  • Participate in local internal and external audits 
  • Provide the relevant level of HR input to the AkzoNobel internal compliance processes e.g. ‘In Control’


Education & Experience

  • Bachelor’s Degree required
  • At least 10 years of HR generalist experience in HR
  • Service and solution focused mindset
  • Ability to work with some level of ambiguity
  • Excellent verbal and written communication skills, highly developed interpersonal skills – individual, group 
  • Ability to excel in a fast paced, complex environment and meet tight deadlines 
  • Ability and experience in managing remote workforces
  • Ability to travel on a limited basis when needed

Key Behavioral Competencies

  • Influencing and problem solving skills
  • Business acumen 
  • Conceptual, analytical and result-oriented approach
  • Interpersonal, integrity and relationship skills
  • Excellent communication and interpersonal skills 
  • Customer-oriented
  • Decision making and courage to challenge


AkzoNobel is an equal opportunity employer. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

Requisition ID: 7158



Nearest Major Market: Nashville