I2C Junior Specialist (Temp)

Job Purpose

•    Manage the collection of trade receivables for assigned countries, business units, and companies, in line with I2C Management guidelines.
•    Establish and review customer credit limits in collaboration with Country Sales Management, Credit Control, and other relevant stakeholders.
•    Support legal collections processes.
•    Provide management with qualitative insights and reporting on overdue debt and other key Credit Control KPIs.
•    Lead the resolution of disputes, ensuring minimal turnaround time and adherence to agreed SLAs.
•    Ensure daily activities within scope comply with country legislation and the Global Credit Policy.
•    Ensure accurate and timely posting of incoming and outgoing payments in accordance with defined SLAs and internal policies.
•    Resolve unidentified and unapplied cash through effective coordination with relevant internal stakeholders.
•    Address and resolve bank reconciliation issues in a timely manner.
•    Support I2C initiatives across all relevant business levels and departments.

Key Accountabilities

•    Manage daily documented follow-up of overdue trade receivables, including legal cases and outstanding disputes, and review and process customer rebates where applicable.
•    Participate in the Inventory and Spot check Process
•    Provide qualitative information to management regarding overdue debt and other relevant Credit Control KPI’s.
•    Assist with sending out Statement of Accounts each month-end and updating of email addresses for full portfolio.
•    Set and maintain customer credit limits using the relevant Credit Information Systems in accordance with established policies.
•    Update the Credit Management system with relevant information on identified issues to provide guidance and visibility to Sales and Credit Control teams across AN offices and countries.
•    Provide reliable, well-documented credit risk assessments and recommendations to Senior Management and the Sales organization, ensuring all credit limit changes comply with the Global Credit Policy.
•    Participate in the standard I2C reporting cycle and prepare ad hoc portfolio performance reports for analytical purposes and stakeholder communication.
•    Monitor and manage dispute resolution timelines, ensuring adherence to agreed turnaround times and SLAs.
•    Perform daily cash application activities based on bank statements received, ensuring compliance with agreed SLAs.
•    Regularly monitor and resolve unidentified and unapplied cash in accordance with defined SLAs.
•    Cover all other activities assigned by the management.

Experience

Desirable Experience
•    Experience of working in matrix organization.
•    Working within a multicultural environment.
•    Experience in ERP processing (ie Navision).
•    Experience of working as business partner with stores. 
•    Knowledge of order to cash end to end process and experience.
•    Experience in debtor reconciliations and problem solving across departments ie logistics, sales. 

Knowledge/Skills 
•    Minimum English and one other language spoken and written.
•    Good communication skills

Education/Certificates/Licenses/Registration required
•    Degree level or equivalent (experience).