Senior Account Manager

Job Purpose

The purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business to deliver on the financial and non-financial targets by managing business relationships with customers/ accounts (current customers and new prospects) especially strategic customers.

Key Accountabilities

Create and execute Account/Customer plans aligned with Regional/Global Segment and Marketing plan, if applicable.
•    Work closely with marketing to develop comprehensive sales strategies for existing and potential accounts. 
•    Identify and follow up on new business opportunities, pinpointing the existing and/or potential problems and assisting in their resolution.
•    Negotiate terms and conditions of customer contracts. 
•    Executes pricing actions as necessary.
•    Work closely with customers to regularly update demand forecasts. 
•    Develop, execute and monitor key performance indicators (KPIs) for regional sales team.
•    Conduct periodic business reviews.
•    Interface with internal Akzo Nobel groups (Customer Service, Finance, R&D, Logistics, etc.) to ensure customers are in sync with our internal teams.
•    Develop relevant Commercial pipeline for respective accounts.
•    Deliver the agreed financial and non-financial targets in line with business budgets.
•    Drive innovation through customers. 
•    Develop and maintain contact map within each account – at all reporting levels and across all functions.
•    Drive Continuous Improvement across the organization to generate value to customers through forecasting, service, capability, efficiency and productivity.
•    Collaborate with cross functional teams including relevant teams at the key accounts to prioritize new developments, make plans for trials, etc.
•    Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency.
•    Steward new business development projects opposite account requirements.

Job Requirements

• Bachelor of Science in Business Management or related field.
• 5 years’ experience in commercial roles, sales and key account management, or sales to strategic accounts in powder coatings, pre-treatment chemicals, coating equipment, or related business-to-business industry.
• Must possess commercial and business acumen as well as an understanding of cross functional processes and financial concepts related to sales and cost to serve.
• Effective problem solving and decision-making skills with the ability to drive results.
• Effective project management skills.  Must be able to manage stakeholders.
• Effective communication and presentation skills with the ability to create value propositions.
• Proficiency with Microsoft Office.
• Ability to travel 75%. Overnight travel may be required. 

Rewards and Benefits

The salary range for these skills is $102,000.00 - $113,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.
 
Perks for Joining AkzoNobel!  
Medical insurance with HSA 
Dental, Vision, Life, AD&D benefits 
Annual bonus 
401K retirement savings with 6% company match 
Generous vacation, personal and holiday pay 
Paid Parental leave 
Active Diversity and Inclusion Networks 
Career growth opportunities on a regional and global scale 
Tuition Reimbursement 
Career growth opportunities 
Employee referral bonus