CRM Pro Associate - Lahore

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Date: Apr 7, 2026

Location: Lahore, PK

Company: AkzoNobel

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

 

For more information please visit www.akzonobel.com 

 

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

The CRM Pro Associate is responsible for supporting the effective implementation and management of CRM initiatives across the organization. The role focuses on collecting, validating, and analyzing customer and sales data to ensure accuracy and reliability within the CRM system. It also involves coordinating with regional and local teams to drive CRM adoption, maintain data quality through regular cleansing, and support targeted marketing and sales efforts. The position aims to enhance customer engagement, improve data-driven decision-making, and strengthen overall business performance through efficient CRM practices.

 

Key Accountabilities

  • Roll out of CRM Pro & CRM Retail
  • Co-ordination with the regional team for executing as per regional guidelines
  • Upgradation of pipeline from time to time for projects business
  • Data cleansing activity to be done every quarter
  • Liasioning with the local regional teams for execution of MOP activity and validating the data uploaded onto the CRM portal
  • Planning and delivering CRM strategies across organization with the view to retaining existing customers, increasing brand loyalty and expanding the company brand
  • Making sure that the customer data base is correctly segmented for targeted marketing activities

Experience

2 to 3 years of experience – working as a Business/Data Analyst, Excellent communication and analytical skills

Education

Minium Bachelors Degree

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 53189 

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