Payroll & HR Admin Manager

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Date: Apr 26, 2022

Location: Johannesburg, ZA

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

  • Contributes to the execution of the People Services strategy and targets for the local People Services team by developing, implementing and maintaining the People Services procedures / services consistent with the People Services Service Catalogue and Customer Service Principles
  • Partner with HR Business Partners, HR Operations Managers & Advisors, and regional / local Center of Expertise teams to identify gaps and development areas, address specific HR & Business needs to ensure compliance with SLAs & quality standards 
  • First point of contact for escalated cases  
  • Ensure People Services processes are compliant with local/Corporate internal control and audit requirement, as well as local Labor Law and related regulations.
  • Build the local People Services continuous improvement agenda,  define and drive opportunities to streamline processes, act as the change agent to the operations team to support the continuous business transformation and deliver operational excellence projects/programs.

Key Accountabilities

  • Plan, coordinate and supervise activities, processes and tasks in own team and take corrective actions when needed. Lead, coach and appraise employees, and develop (the cooperation between) employees of the own team
  • Identify business needs and/or opportunities for continuous improvement on work processes, techniques and systems, formulate proposals for improvement and execute these after approval;
  • Fostering a constructive dialogue with HR Business Partners, HR Operations Managers & Advisors, and regional / local Center of Expertise to ensure customers are experiencing  “One HR” support” (Winning Together)
  • Responsible for effective set up, infrastructure and operation of Front Office, Back Office, Payroll and Time reporting in line with People Services roles and responsibilities, including amongst others a case management system, portal, customer service help desk
  • Responsible for internal and external audit on People Services’ operational processes. Ensure compliance with government regulation and compliance to global People Services standards.  
  • Develops and implements year plan and objectives for the assigned transactional team, within guidelines, (business) plans and policies. Responsible for delivering management information regarding People Services.
  • Take ownership to validate and improve People Service operational process maturity, develop new procedures & processes and handed off to appropriate People Service internal parties to  ensure service level agreements are met, including system availability, reliability and service ability.
  • Participate in Global initiatives specifically relating to People Services activities such as System updates, implementation, RCM and ensure consistency within the country approach


Payroll Activities

  • Oversee and approve the full payroll cycle of activities on SAGE VIP and relevant systems compiled by the People Services Specialists
  • SAGE VIP payroll system
  • Easyfile – SARS efiling system
  • COID reporting
  • SuccessFactors Update
  • Monthly payroll reporting
  • Audits
  • Provision calculations
  • Budget process
  • Leave reports
  • Benefit Administration


  • Bachelor’s or Master’s degree, preferably in HR
  • 8-10 years relevant service center working experience and 3-5 years managerial experience
  • Knowledge and experience with HR processes is required
  • Experience with help desk technology are required
  • Experience with payroll processing
  • Excellent English written and verbal communications skills


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 22138