Demand Analyst

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Date: Aug 4, 2022

Location: Houston, TX, US

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

The Customer Demand Analyst is responsible for providing analytical support to the Marine and Protective Coatings Customer Demand Manager. This includes using formal analytic techniques and system tools to predict and plan future demand for Marine and Protective Coatings products in North America.  This role will capture data, analyze and make recommendations at the SKU level and provide target specific performance metrics surrounding inventory turn, service levels and obsolescence.  Important to this position is leading partnerships with cross functional teams such as Marketing and Sales to assist in setting site/sku level forecasts for the business. This information will be used by Supply for production capacity planning and ensuring a high level of customer service in alignment with Operating Working Capital targets.The Customer Demand Analyst will monitor forecast accuracy and make recommendations and adjustments to the forecasts to ensure the highest level of service is achieved with the least amount of working capital.

Key Responsibilities

  • Create supply chain forecast utilizing statistical models, sales projections, POS data, project calendars, and other market intelligence collected from various business sources including distribution centers, stores, and independent dealers and agreeing this forecast with District Managers
  • Liaison with sales reps, regional sales managers, and sales executives to obtain intelligence and create required forecasts to execute production and fulfill customer orders for time sensitive projects
  • Compile and monitor key performance metrics daily/weekly and ensure it is completed in a timely and accurate manner.  
  • Assist Supply Project Managers with data collection and reporting for key Supply Chain projects.
  • Participate in on-going efforts of SKU rationalization resulting in inventory reductions to minimize impact on product supply as well as participate in new SKU launch, discontinuation, phase in/phase out, product substitution and obsolescence disposition activities as set forth by Marketing and Brand Management.
  • Participate in on-going efforts of SKU rationalization resulting in inventory reductions to minimize impact on product supply as well as participate in new SKU launch, discontinuation, phase in/phase out, product substitution and obsolescence disposition activities as set forth by Marketing and Brand Management.
  • Lead, participate and contribute to Health & Safety, Security and Environmental activities (SAFE meetings, BBS observer, HS&E training, Near Miss & AIRI reporting, Housekeeping, 5S, Recycling, Waste Management, etc.)
  • Responsible for participating in and leading various projects as a subject matter expert and lead advisor for supply chain initiatives and Improvement activities as required.
     

Level of Autonomy

  • Setting and tracking of forecasting KPIs.
  • Continual review and enrichment of SKU level sales history and forecast to improve accuracy
  • Develops demand forecasts (operational and financial forecasts) at multiple levels of aggregation for multiple time horizons as part of the IBP process.
  • Developing cross functional relationships to facilitate high performance (internal).
  • Build Customer relationships to gather Market intel and understand Customer strategies that can be translated into forecasting (external).
  • Participate in cross functional continous improvement projects

Job Requirements

  • Four-year college degree with concentration in Finance, Accounting, Economics or other related business discipline.
  • Advanced user of Excel Spreadsheets, Pivot Tables, Filters, Charts and Graphing Software.
  • Must have the ability to read, analyze and interpret statistical data, sales budgets, and other related business information.  
  • Position requires a self-starter, and the ability to work through some complex issues and problems with minimal support, while communicating effectively and delivering information in a timely fashion.
  • Ability to write reports, business correspondence, and procedures.  
  • Ability to organize and present information and respond appropriately to questions from employees, managers and customers.  
  • Ability to effectively communicate with Regional Sales Managers, Directors of Sales, Regional Inventory Managers, Site Manager and other members of the leadership team.  
  • Knowledge of Statistical Forecasting Models and software packages.
  • Ability to calculate figures such as proportions, percentages, volume, and cost.
  • APICS Certification a plus  
  • Ensure departmental Goals are in alignment with customer values and expectations
  • Ensure departmental targets are achieved in a consistent manner
  • Constantly look for ways to improve current processes, policies and procedures

Competencies

Accepting Direction
Accepting Responsibility
Acquiring Information

 

AkzoNobel is an equal opportunity employer. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

Requisition ID: 24309 

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