Sales Representative

Job Purpose

The purpose of this role is to be the frontline sales person who is  responsible for the execution of agreed sales and profitability targets established by the business within the assigned sales area  by developing new business and expanding the business with existing customers.

Key Responsibilities

Sales responsibilities:
•    Manage a portfolio of customers of our wood adhesives segment, in the United States and Canada, to execute sales plan
•    Screen customer base for new opportunities, generate leads and maintain pipeline
•    Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met
•    Monitor sales against agreed targets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented
•    Collect, report, and analyze the customer feedback / information on present as well as future market trends in the context of possible further market penetration
•    Promote the positive company image and develop long-term relations with the customers
•    Coordinate export shipments including order generation, shipment coordination, and collections
•    Administer international sales programs and promotions
•    Coordinate inter-nations co-op and promotional activities
•    Resolve warranty claims

Other responsibilities:
•    Maintains relationship with certification bodies like the ANSI group, Greenguard and testing labs like PFS and Western Fire for the required approvals of our products in the structural timber industry
•    Prepares Business development plan for NAM that aligns and feeds into the Strategy
•    Investigates needs and opportunities for footprint improvement in NAM

Level of Autonomy

•    Independently prepare sales presentations, contracts and proposals to ensure successful outcome of transactions.
•    Manage claims negotiation to minimize liability.

Job Requirements

•    Bachelor’s degree preferred
•    Knowledge & Work Experience – Wood Adhesives industry, any B2B industry environment.  
•    3-5 years of work experience in commercial roles, sales and key account management or sales to strategic accounts required
•    Experience and knowledge of wood adhesives and the structural timber industry in the United States and Canada.
•    Fluent in English
•    Skills – Stakeholder management, project management, decision making, creating value propositions, drive, results orientation, customer service orientation, problem solving, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve 
•    Must be able to participate and complete a qualitative and quantitative respirator fit test, and use respirator as required.
•    Fast learner and eager to increase knowledge on new adhesives technologies in our portfolio, e.g. PUR adhesives
•    Possibility to easily access US and Canada for frequent travel to customers

Benefits/Rewards

The salary range for these skills is:  $89,000 to $99,000.  This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range.  This salary range may also be modified in the future.

Benefits:  Medical insurance with HSA • Dental, Vision, Life, AD&D benefits • Annual bonus • 401K retirement savings with 6% company match • Generous vacation, personal and holiday pay • Paid Parental leave • Hybrid work for most exempt roles • Active Diversity & Inclusion Networks • Career growth opportunities on a regional and global scale • Tuition Reimbursement • Career growth opportunities • Employee referral bonus •

This position will be a Field/Remote opportunity.