Technical Service Representative

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Date: Mar 11, 2023

Location: Henderson, AU

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

We are a leading global paints and coatings company. Calling on centuries of expertise, the business supply industries, and consumers worldwide with innovative products and sustainable technologies designed to meet the growing demands of our fast-changing planet. The company employs approximately 35,000 people in around 80 countries. Consistently ranked as one of the leaders in sustainability, the company is committed to making life more liveable and our cities more human.

The business is seeking an experienced Technical Service Representative to join the International Paint Marine and Protective Coatings Australasia team. This role is to be in Henderson, WA reporting to our Technical Services Manager – ANZ.

Key Accountabilities

  • Perform Inspection and Infield support to Marine vessel new construction, dry docking and major refurbishment projects, Protective Coating new construction and maintenance projects
  • Witnessing reporting on surface preparation, coatings application and inspection activities specific to the Marine and Protective Coatings industries
  • Maintaining high-level confidentiality and credibility along with relevant security passes for governmental projects
  • Deliver product and application training, including support on coating systems and best practice classroom and site-based
  • Complaint investigations including inspections and technical reporting
  • Provide site-based coating and corrosion surveys using proprietary programs
  • Technical support of products, systems, methods and solutions to applicators and clients
  • Attend and work within docks, hardstand, facilities and associated environments, onboard marine vessels, bridges, tunnels, high-value infrastructure buildings, mines, offshore facilities, processing plants, water and waste-water infrastructure and further sites and industries
  • A suitable level of fitness, including the ability to swim, climb ladders and operate at heights and in confined spaces are inherent requirement of the role


  • Must hold a NACE 2 certification to complete applications and inspections
  • 3 years experience in the Marine and or Protective Industry, or similar relevant coatings industry
  • Bachelor’s degree in engineering or science – would be highly regarded
  • A good understanding of coatings and the mitigation of corrosion
  • Marine Antifouling technologies, Marine Class societies, Dry Docking procedures, New Building procedures, coating efficacy inspection and reporting (such as antifouls)
  • Must have a high-level customer focus and ability to cope with several priorities concurrently
  • Ability to deal appropriately and diplomatically with stakeholders at all levels and disciplines
  • Team-orientation
  • Well-developed interpersonal and communication skills, negotiating/Influencing skills
  • Detail-minded and organisational skills, problem-solving skills
  • Ability to exhibit commercial confidentiality
  • Reporting and literacy skills, including high-level computer and applications literacy
  • Ability to undertake and pass Australian security and police checks as required for employment and access to customer sites.

On Offer

  • Global company with global opportunities
  • Niche market leaders with a solid pipeline of projects and stability
  • Competitive salary Package + annual incentive program
  • Structured training and development programs
  • Fully maintained company vehicle
  • Limited weekend work
  • Access to employee benefits such as discount on private health insurance, subsidised assistance on health and wellbeing programs, free access for you and your family on our Employee Assistance Program (EAP) and more…

AkzoNobel is an equal opportunity employer. We are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.


To access our Transparency in Coverage health plan data, click here.

Requisition ID: 27864