Sales Excellence Specialist

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Date: Nov 10, 2023

Location: Dilovasi, TR

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.


  • Bachelor's Degree in related fields such as information technologies, business administrations, engineering, economics, statistics etc.
  • English language skills - excellent written and verbal communication is expected,
  • Minimum 2-3 years of CRM and sales operations experience is preferred,
  • Proficiency in using MS Office applications (especially Excel and PowerPoint),
  • Knowledge of Business Object Reporting, Power BI is a plus,
  • Self-motivated, result oriented, ability to deliver high quality work to strict deadlines,

  • Team worker and open to collaborative work, handling multiple tasks and having organizational capacity,
  • Being good at time-management,
  • Having organized and result oriented personality, strong follow up skills,
  • Having quick decision making and problem-solving skills,
  • Being open to continuous improvement.

Job Description

  • Actively contribute to improving in -house operational efficiency including sales operations,
  • Taking an active role in the company's CRM strategy and preparing development and action plans. Creating, planning, and managing the setups for the development of CRM databases,
  • Spotting ways to improve the usage of the CRM,
  • Ensuring completeness and accuracy of the database related activities in a timely manner in CRM and creating monthly & weekly reports,
  • Analyzing data to ensure our organization reaches our sales goals, creating visualizations of data, designing dashboards,
  • Being responsible for the CRM platforms and contribute to knowledge sharing across all the sales teams,
  • Resolving technical CRM issues or reporting them to the relevant support teams if needed,

  • Responding to customization requests coming from the users,
  • Organizing training sessions on processes for all roles to increase efficiency of usage,
  • Leading communication for platform and process changes,
  • Assisting training materials for global and regional use including supporting local language adaptation of information where necessary,
  • Conducting research on the markets, customer accounts, latest trends,
  • Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technologies,
  • Assessing the quality of data and remove or clean databases,
  • Staying updated on industry trends and advancements in CRM technologies, recommending and implementing improvements to enhance the CRM system's capabilities and functionality.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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