Senior Executive - Project Sales

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Date: Jan 25, 2023

Location: Colombo, LK

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

 

Job Description

  1. Deliver annual sales target on a monthly basis as per the assigned target while maintaining OD targets
  2. Maintain and enhance the existing business relationship with key accounts and understand their current as well as future requirements and offer appropriate solutions
  3. Update Projects Customer Relationship Management regularly – Projects CRM
  4. Understand market opportunities and work toward improving projects market share
  5. Negotiate with customers and secure refurbishment projects while maintaining annual CM targets
  6. Identify potential accounts and get them registered to the customer database
  7. Ensure overall customer satisfaction by providing high-quality services
  8. Frequent study on products, their features, and attributes
  9. Attend customer complaints and provide solutions as per the SLA
  10. Conduct product trails, samples, and trainings
  11. Collaborate with team members in delivering overall results of the department

 

Responsibilities

 

 

KEY RESULT AREAS (KRA)

MAJOR ACTIVITIES

OUTCOME

Business Management

  • Manage customer base while focusing on driving sales, building customer relationships while maintaining overall CM targets
  • Attend customer-related quarries (such as not delivery due to OD payments, Project proposals, sales returns, customer complaints, sampling / trials, regular site visits etc.),

Achieve 5 – 8% YOY value growth

Business / Customer Relationship Management

  • Arrange special events (such as get-togethers, workshops, training programs, technical sessions, and virtual meetings etc.) to enhance customer engagement
  • Conduct meetings with decision makers, key customer & specifier

 

Further strengthen the current position of Most Preferred Supplier of Paints & Ancillaries for Construction Business in Sri Lanka

 

Business Development

  • Sound understanding on market changes, Industry and market intelligence, Implementation for Business Development & Expansions,

Maintain over 80% success rate of lead generation and over 50% of project conversion rate  

 

Level of Autonomy

 

Sending price proposals

Collection of cheque payments (when necessary)

Represent organization for meetings

Recommendation of Coating Systems for projects

Placing orders for new items

Customer entertainment on prior approval 

organizing meetings with direct repartees (sales reviews)

Recommendation of applicators for projects

 

Job Requirements

Educational Qualifications

Higher Nationals Diploma / Degree in Sales / Marketing / QS / Civil Engineering

Relevant Working Experience

Minimum 2 years of experience in the similar field

 

AkzoNobel is an equal opportunity employer. We are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In accordance with applicable laws, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

 

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Requisition ID: 28116