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People Services Manager, Thailand

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Date: Apr 22, 2021

Location: Chonburi, TH

Company: AkzoNobel

Our company can only deliver sustainable high performance if our employees can reach their full potential and grow and develop together with AkzoNobel. We want to ensure employees are offered continuous learning and development opportunities. With that intention in mind please find job opportunity mentioned below. Please make sure you discuss the same with your manager before applying. You can also refer someone you know for the job!

Job Purpose

Contributes to the execution of the HR/GBS strategy and targets by developing, implementing and maintaining the People Services procedures / services consistent with the People Services Service Catalogue and Customer Service Principles

Partner with HR managers and local/regional Center of Expertise to identify gaps and development areas, address specific HR & Business needs to ensure compliance with SLAs, quality standards etc

First point of contact for senior management/executives and escalated cases

Ensure People Services processes are compliant with internal control and audit requirements, as well as local Labor Law and related regulations.

Build the local People Services continuous improvement agenda, define and drive opportunities to streamline processes, act as the change agent to the operations team to support the continuous business transformation and deliver operational excellence projects/programs.

Lead and develop the local People Services team, increasing the value, experience and impact of country HR year on year

Key Accountabilities

Plan, coordinate and supervise activities, processes and tasks in own team and take corrective actions when needed.

Lead, coach and appraise employees, and develop (the collaboration in- and outside HR between) employees of the own team.

Identify business needs and/or opportunities for continuous improvement on work processes, techniques and systems. Leverages on the strengths of the team and actively sharing and learning from best practises in- and externally;

Fostering a constructive dialogue with HR Managers and Centers of Expertise to ensure customers are experiencing “One HR” support” (Winning Together), communicates HR messages to full organization;

Responsible for effective set up, infrastructure and operation of Front Office, Back Office, Payroll and Time reporting in line with People Services roles and responsibilities, including amongst others a case management system, portal, customer service helpdesk;

Executes for own scope and manages that (ao) payroll, benefits administration, tax computation, insurance, pension are executed timely and orderly. Manages Salary Review Process, Promotion Process, Short Term Incentive according to company governance policies, budget etc


Bachelor or Master degree, preferably in HR

8-10 years relevant service center working experience

3-5 years managerial experience with proven ability to grow teams

Good English written and verbal communication and facilitation skills

Possess knowledge and experience on HR processes, helpdesk/HR data technology and payroll processing

Ability to work on a tactical/strategic level

Results orientated, problem solver, with significant experience in project and change management

Aspires to a culture of service excellence to the customer, data driven

Excellent problem analysis judgment and able to deal with details

This role requires frequent travel between our Thailand sites


#PaintYourFuture #ColorYourDream 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.