QC,Process and CI Manager

Job Purpose

Lead and integrate Quality Control, Process Engineering and Continuous Improvement activities to ensure safe, reliable and cost-efficient production that meets or exceeds customer and regulatory requirements. Provide managerial and operational leadership for QC/QA teams, act as the process expert for the site, and champion Lean/Six-Sigma (ALPS/L6S) practices to continuously improve safety, quality, delivery, cost and material efficiency.
Member of local Management Team reporting to the Site Manager.

Key Accountabilities

Quality & Compliance
•    Lead Quality Assurance and Quality Control functions to ensure finished products, semi-finished goods and incoming raw materials meet specifications and that processes are statistically controlled.
•    Maintain compliance with national and international quality standards (e.g., ISO), customer requirements and company policies.
•    Own customer complaint & returns handling, rework operations and corrective/preventive actions.
•    Act as the company’s official Quality Representative to legal/professional bodies and the management team for quality performance.
•    Ensure documented SOPs, audit readiness and timely closure of internal/external audit actions.

Process Engineering & Operations
•    Act as the site process expert: deeply understand plant/process detail, lead impact assessments of changes and drive process improvements.
•    Own process performance metrics (Yield, Materials Manufacturing Efficiency (MME), Right-First-Time / First-Run OK, batch cycle time, throughput, waste indices) and take corrective action on adverse trends.
•    Interface with R&D, Marketing, central engineering and off-site technical support on product recipes, new raw material approvals and industrialization of new products.
•    First point of contact for process aspects of Process Safety (Area Classification, SIL) and lead/coordinate hazard studies as required.
•    Ensure calibration reliability in collaboration with Engineering.

Continuous Improvement (CI)
•    Champion CI culture site-wide (Lean, ALPS, L6S), develop CI capabilities and lead the improvement portfolio to deliver measurable gains in Safety, OTIF, cost, MME, quality and inventories.
•    Apply problem-solving methodologies and statistical tools (L6S – Green Belt or higher expected) to lead and coach teams on improvement projects.
•    Scope and support capital and process improvement projects (initial scoping, business case, commissioning, training, and handover/ownership of technology).

People & Stakeholder Management
•    Lead, coach and develop the QC/QA and process engineering teams; promote continuous learning and engagement.
•    Effectively engage stakeholders across Production, Planning, Procurement, Supply Chain, R&D, HSE, Marketing and external authorities.
•    Ensure strong internal/external communication for knowledge transfer and timely feedback on supply chain improvement actions.

Key Activities

•    Monitor and report process and quality KPIs; perform root cause analyses and drive corrective/preventive plans.
•    Design and deliver focused improvement plans (operational and capital) to improve yield, RFT, MME and reduce waste.
•    Manage change using formal tools (MOC procedures) and ensure process/product changes are controlled.
•    Provide process troubleshooting support to operations and lead commissioning and training for new technologies/projects.
•    Develop and maintain SOPs, RFT procedures, QA documentation and quality management records.
•    Coordinate and host customer/supplier quality audits; identify and implement improvement opportunities.
•    Ensure continuous compliance with accreditation requirements and maintain action closure discipline.

Experience

•    Degree in Chemical Engineering, Chemistry, Materials Science or equivalent.
•    Significant experience (preferably +5 years) in coatings or chemical manufacturing.
•    Proven track record in Quality Management, Process Engineering and Continuous Improvement.
•    Certified or experienced in Lean Six Sigma (Green Belt minimum; Black Belt preferred) and CI deployment (ALPS desirable).
•    Strong knowledge of process safety principles  and hazard study leadership.
•    Experience in customer & supplier audits, packaging approvals and regulatory interfaces.
•    Strong coaching, stakeholder management and project management skills.
•    Technical depth in process technology and quality systems.
•    Strong analytical and statistical problem solving (root cause analysis, data driven decision making).
•    Change management and MOC governance.
•    Leadership, coaching and people development.
•    Excellent communication and cross-functional collaboration.
•    Commercial awareness and ability to translate quality/process performance into business impact.
•    Commitment to HSE&S and company values.