Technical Service Representative

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Date: 18-Jun-2022

Location: Budapest, HU

Company: AkzoNobel

We’re looking for a skilled Technical Representative HU&RO for Automotive Coatings.

 

Main tasks:

 

Provides technical support and training on the use and application of company products, services, equipment and documentation in acquiring new business and in maintaining existing customers.

 

  • Delivers training to customers on the use and application of the company products, equipment and documentation both on-site at the customer’s location and within the training center.
  • Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers.
  • Performs technical scans and audits at designated customers.
  • Actively participates, together and as peer to allocated Sales Representative, in key phases of the sales process to prospects.
  • Proactively prevents and solves problems of a technical nature occurring at existing customers.
  • Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.
  • Synchronizes own activities with all departments using CRM, up-dates the key customers’ databases with valid, accurate and complete information (visits, products, equipment etc.)
  • Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.
  • Supports product development with prototype selection advice and test market execution.
  • Maintains allocated technical company equipment in a safe and proper manner.
  • Delivers periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding the improvements in the approach to the marketplace.
  • Assists sales departments in the implementation of sales strategies and within key phases of the sales process, giving technical expert knowledge to their prospects.
  • Promotes the positive company image and develops long-term relations with customers.
  • Advises to the upper management on training types, recruits participants for the relevant technical courses and gains commitment for customer attendance.
  • Gets familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all their regulations.

 

Key Requirements:

 

  • 5+ years experience with Automotive Coatings
  • Ability to travel >70% and work in remote location
  • Self-motivated and Punctual
  • Good communication skills
  • Team player
  • Respect Company culture and values
  • Drive license, English, MS Office, etc.

Internal Job Desc Footer Required.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.