Technical Service Representative Yacht

Apply now »

Date: Nov 9, 2023

Location: Barcelona, ES

Company: AkzoNobel

We supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from a pioneering paints company that’s committed to science-based targets and is taking genuine action to address globally relevant challenges and protect future generations.

For more information please visit www.akzonobel.com.

Job Purpose

The Technical Service Representative will provide technical customer support and frontline sales support through proficient use of AkzoNobel products and services as well as a strong working knowledge of application techniques, support to customers, assisting them with product selection, answering application questions, and solving issues via phone, email or onsite.

Key Accountabilities

- Delivers training to customers on the use and application of the company products, equipment and documentation both on-site at the customer’s location and within the training center.

- Conduct demonstrations of products and transfers the knowledge on AkzoNobel process as well as on technical problem solving to the customers;

- Performs technical scans and audits at designated customers.

- Actively participates together and as peer to allocated sales representative, in key phases of the sales process to prospects

- Proactively prevents and solves problems of a technical nature occurring at existing customers.

- Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.

- Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.

- Supports product development with prototype selection advice and test market execution.

- Assists sales department in the implementation of sales strategies and within key phases of the sales process, giving technical expert knowledge to their prospects.

Education & Experience

- Technical High School diploma

- 3/5 years of relevant experience in Paint General Industry or other manufacturing business. In-depth knowledge of the market and the products

- Some technical knowledge of coatings in general Industry

- Native Spanish language. Fluent English (oral and written)

- Good Knowledge Office and SAP) systems

- Customer focused and strong results orientation

- Good communication skills. Teamworker

- International spirit and culturally aware

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 33820

Apply now »