Inside Sales Representative

We supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from a pioneering paints company that’s committed to science-based targets and is taking genuine action to address globally relevant challenges and protect future generations.

For more information please visit www.akzonobel.com.

© 2023 Akzo Nobel N.V. All rights reserved.

LOCATION: APODACA SITE (https://maps.app.goo.gl/qngmvC1UQzVpXYwK9)

PURPOSE OF THE JOB

The Inside Sales Representative will be responsible for selling and supporting the segment and associated end-users accounts. This individual will also develop phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and through establishing business relationships with existing and potential customers.

KEY RESPONSIBILITIES

• Collaborate with local sales teams and management to determine necessary strategic sales approaches within specific markets.
• Maintain and expand the CRM database of current and future prospects.  All communication, customer data and sales activity to be captured within CRM.
• Manage cold-call prospects that are generated by external sources of lead.  Emphasize product/service features/benefits, and overall program terms.  Overcome objections and ensure follow-up by passing leads to sales teams with task generation tracking within our CRM system.  Measure and track follow-up.
• Set up and deliver sales/marketing messages through telephone and/or online methods to customers to improve their knowledge of products/offerings.
• Look for opportunities to cross-sell and/or up-sell situations to gain sales commitments.
• Be the conduit into the sales teams to manage any customer issue that cannot be solved via phone or online communication method.  Track and close out tasks to completion.
• Coordinate customer training as necessary.
• Assist sales teams in managing market intelligence through external data and/or field supplied data to validate market dynamics.  All data captured in CRM

JOB REQUIREMENTS

• Bachelor degree or High School Diploma with related successful 3-years sales experience.
• Excellent written and verbal communication skills
• Proficiency in MS office and computer technology
• Customer service orientation and leadership/influencing skills
• Navigates effectively in a changing environment where competing priorities require flexibility and agility
• Detail oriented, highly motivated, and likes to be challenged
• Ability to effectively communicate and cooperate with all departments within the organization
• Powder coatings knowledge
• Bilingual Spanish and Fluent English required.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 37121