Register Case and Care Manager

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Date: Sep 8, 2022

Location: Amsterdam, NL

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

In short (Purpose of the job)

AkzoNobel is looking for a Register Case & Care (RCC) Manager to join us in our headquarters in Amsterdam office. This role forms part of RCC team and directs the absence process on behalf of AkzoNobel.

Together with the second RCC Manager and RCC admin support (based in Warsaw, Poland) you will be responsible for the supervision of absenteeism for +/- 2500 employees.

The RCC Manager has an advisory role and ensures that all steps of the Gatekeeper Improvement Act (Wet Verbetering Poortwachter) are taken in time and is the linking pin between employees, company doctors, HR managers and AkzoNobel. Furthermore, the RCC Manager supports managers in translating advices of the company doctor into concrete plans for the reintegration of employees and explains the consequences of certain choices.

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. 


Key Responsibilities

•    You will manage the process around absenteeism of Akzo Nobel employees
•    You are the linking pin between HR Managers, Stakeholders (such as People Managers), Company doctors and the HR operations department.
•    You are responsible for expected reduction in absence costs by making sure correct actions in the process are taken in timely matter. 
•    You will have an overview of the current cases and identify in a timely manner where progress is stagnating and will drive action. 
•    Since Akzo Nobel is own-risk carrier for the ZW and WGA you will also be responsible for payment and reintegration of (partially) disabled employees.
•    You will collaborate with the payroll team to ensure accurate and timely payments to sick employees
•    To ensure compliance in administrative RCC processes and UWV regulations, you will work closely with the other RCC manager and the RCC administration support within the HR operations department.
•    You are an active member of a professional association (RNVC/RCS) & Maintain education for registration
•    You will be responsible for external communication with UWV, employment experts, reintegration companies.



What do you bring? (Job requirements)

•    Bachelor’s degree (Verzuim (CROV/ ROV) / Register Case Management (RCM/ RCMC/Rccm)
•    Minimum of 4-6 years' experience as a registered case manager in HR (level 1 and level II), preferably in a large organization
•    Up-to-date knowledge of social security, labour and employment legislation. In particular WIA legislation and labour law, own risk bearing WGA and Sickness Benefits Act, Regres.
•    Up-to-date substantial knowledge of HR policies and processes is required
•    Dutch and English language skills (oral / written)


Social skills/competencies

•    Good communicative and advisory skills, people-oriented, able to switch easily between different roles and levels, cross-organizational
•    Internal communication with employees, supervisors, site managers, company doctors, lawyers
•    Empathy and organizational sensitivity, ability to identify employer and employee interests
•    Able to work accurately and punctually persuasive 
•    Creative in finding suitable solutions

Become part of an outstanding company

AkzoNobel is consistently rated as one of the top employers in The Netherlands. You will join a company that is committed to achieving real sustainability. At a personal level you will also benefit from:
•    a competitive salary with an above average number of annual holidays (46);
•    participation in the AkzoNobel pension plan; 
•    opportunities for education that will help you to grow beyond this role
•    fixed bonus
•    hybrid way of working

More information and how to apply

We welcome your online application via If you have any questions, please contact Ashna Badal, Country Lead Talent Acquisition, +31 880 030 731, option 2. Or send an email to

An employment screening may be part of the selection process. 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 24950