Project Consultant ServiceNow

Date: 19-Apr-2022

Location: Amsterdam, NL

Company: AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Purpose of the job

We are looking for an experienced ServiceNow Developer/Consultant with ambitions for further all-round development and growth within an exciting international environment. 

As a ServiceNow Developer/Consultant, you will prepare and execute complex changes on the ServiceNow platform, either for operational enhancements or as part of larger projects and programs, in close collaboration with project managers, solution architects, ServiceNow Product Owners and other stakeholders across different functions and business units.

As a major international organization, AkzoNobel operates a global Information Management Center of Expertise consisting of about 115 architects and project consultants working closely with corporate functions and business stakeholders and a range of external partners and suppliers. The Center of Expertise is responsible for providing sustainable, efficient, robust and secure workplace & IT solutions.

The ServiceNow Project Developer/Consultant will be part of a small team within the Center of Expertise that is responsible for processes and applications related to the IT value chain which includes ServiceNow as the strategic platform for enterprise service management, IT business management and IT operations. The Project Consultant reports into the applicable Domain Manager or Domain lead in the Information Management Center of Expertise.

Key responsibilities

Depending on the type of project, a ServiceNow Developer/Consultant will be involved in the following tasks/responsibilities:

  • Support ServiceNow Product Owners and other stakeholders in formulating business requirements and identifying opportunities ensuring business needs are met.
  • Translate functional requirements into technical designs, focusing on platform performance, maintainability and upgradability;
  • Build solutions following the implementation best practices of ServiceNow and internal implementation guidelines;
  • Bring AkzoNobel-specific knowledge on processes and systems into projects.


What do you bring?

  • Bachelor or Master degree in the areas of Business or IT;
  • Minimum of 3 years of experience with ServiceNow;
  • Not just ITSM experience, ideally also experience with one or more of the following: ITOM, ITBM, Asset and Configuration Management, CMDB, HRSD, CSDM and integrations;
  • English speaking;
  • At least 1 ServiceNow certification;
  • Ambitious, driven and eager to learn;
  • Developer skills: Java, SQL, HTML, CSS, Jelly, xml, json, etc. as well as in areas such as data modelling and interfacing;
  • Experience as an application developer in complex environments on other platforms is a plus.

Become part of an outstanding company

AkzoNobel is consistently rated as one of the top employers in The Netherlands. You will join a company that is committed to achieving real sustainability. At a personal level you will also benefit from:

  • a competitive salary with an above average number of annual holidays
  • hybrid working
  • 13th month
  • participation in the AkzoNobel pension plan
  • travel expenses to and from work
  • opportunities for education that will help you to grow beyond this role

More information and how to apply

We welcome your online application via https://www.akzonobel.com/en/careers. Only online applications including resume and motivation letter will be considered. 

It is essential that you have a visa that allows you to work in the Netherlands.

If you have any questions, please email to TalentResourcing.NL@akzonobel.com. to the attention of Tim Laan.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 20502